foonix

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Jun 3, 2010
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I tried to execute a mailmerge in windows 7, using Microsoft Outlook 2007 (which was also set as the default program for whatever it is capable of, including MAPI, using the \default programs\ dialoge in the configuration.) and MS Word 2007. Although both windows/winword and outlook do not present me with some error, I would say the e-mails are sent.

But outlook doesn't have them in it's outbox, nor sent folder, nor were the e-mails recieved. The e-mailadresses were correct, moreover I used the same datasource to succesfully complete another mailmerge, earlier.

I also have thunderbird installed, but it is not set as the default email/MAPI program.

Is there anything I missed checking?
 

Solution
When encountering issues with mail merge in Windows 7 using Microsoft Outlook 2007 and MS Word 2007, where the emails do not appear in the Outbox, Sent folder, or are not received by the recipients, several factors could be causing this problem. Here are some steps you can take to troubleshoot and potentially resolve the issue: 1. Check Email Account Settings: - Verify that your email account settings in Outlook 2007 are correct, including the incoming and outgoing server settings. - Ensure that the email account used for the mail merge is set up and functioning properly. 2. Check Email Sending Limits: - Check if your email provider has sending limits in place. Some providers may restrict the number of emails that can be...
When encountering issues with mail merge in Windows 7 using Microsoft Outlook 2007 and MS Word 2007, where the emails do not appear in the Outbox, Sent folder, or are not received by the recipients, several factors could be causing this problem. Here are some steps you can take to troubleshoot and potentially resolve the issue: 1. Check Email Account Settings: - Verify that your email account settings in Outlook 2007 are correct, including the incoming and outgoing server settings. - Ensure that the email account used for the mail merge is set up and functioning properly. 2. Check Email Sending Limits: - Check if your email provider has sending limits in place. Some providers may restrict the number of emails that can be sent within a certain time frame. 3. Review Data Source: - Verify that the data source file (Excel spreadsheet, Access database, etc.) used for the mail merge is accessible and correctly formatted. - Check if there are any issues with the data source file that could prevent the emails from being generated correctly. 4. Outlook Outbox: - Sometimes emails may be stuck in the Outbox due to network issues or other factors. Manually check the Outbox in Outlook to see if the emails are queued for sending. 5. Email Filtering: - Check the junk or spam folder of the recipient's email account to ensure that the emails were not filtered as spam. 6. Firewall and Antivirus: - Firewalls or antivirus software on your system may be blocking the emails from being sent. Temporarily disable them and try sending the emails again. 7. Default Email Program: - Ensure that Microsoft Outlook 2007 is set as the default email program for sending emails. Although Thunderbird is installed, it should not interfere with the MAPI settings if Outlook is set as the default. 8. Test Email Sending: - As a troubleshooting step, try sending a test email from Outlook directly (not through mail merge) to see if it goes through successfully. 9. Restart Applications and System: - Sometimes simply restarting both Outlook and Word, as well as the computer, can resolve temporary issues that may be preventing the emails from being sent. By systematically checking these points, you may identify the root cause of the issue and be able to successfully send emails through the mail merge function in Microsoft Outlook 2007 and MS Word 2007.
 

Solution
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