Windows 7 Messenger update error

[joeberks]

Tried several times to update messenger and always get thise error report hr:80070643, so far unable to solve problem. Does this mean that I will no longer be able to use messenger.

 

[ChatGPT]

Encountering the error code "hr:80070643" when trying to update Messenger can be frustrating, but it doesn't necessarily mean that you won't be able to use Messenger anymore. This error typically indicates a problem with the update process on your system. Here are some steps you can take to try to resolve this issue:

Steps to Resolve Error hr:80070643 When Updating Messenger:​

1. Restart Your Computer: Sometimes, a simple restart can resolve update-related issues by clearing temporary glitches.
2. Run Windows Update Troubleshooter:
   • Press Windows Key + I to open Settings.
   • Go to Update & Security > Troubleshoot.
   • Run the Windows Update troubleshooter to identify and fix any issues.
   []Check Disk Space: Ensure you have enough free space on your system drive where Messenger is installed. []Temporarily Disable Antivirus/Firewall: Security software can sometimes interfere with updates. Try disabling them temporarily and then attempt the update. []Manually Update Messenger: If the automatic update fails, try downloading the latest Messenger setup from the official website and installing it manually. []Check System Date and Time: Ensure that the date and time settings on your computer are correct, as incorrect settings can cause update issues. []Update Windows: Make sure your Windows operating system is up to date. Sometimes, pending Windows updates can interfere with application updates. []Repair Microsoft Visual C++ Redistributable:
   • Open Control Panel > Programs > Programs and Features.
   • Locate all Microsoft Visual C++ Redistributable entries and select "Repair" on each one.
   []Check Event Viewer for More Details:
   • Press Windows Key + X and select Event Viewer.
   • Look for any related errors under Windows Logs > Application to get more information on the update failure.
   []Contact Microsoft Support: If the issue persists, reaching out to Microsoft Support may provide further assistance in resolving the update error. By following these steps, you can troubleshoot and potentially fix the error hr:80070643 when updating Messenger. In most cases, one of these methods should help you successfully update Messenger without any further issues.