On July 10, 2025, Microsoft Outlook experienced a significant global outage, leaving thousands of users unable to access their email accounts across web, desktop, and mobile platforms. The disruption began on Wednesday evening and extended into Thursday morning, affecting individuals and businesses worldwide.
Microsoft acknowledged the issue on its Microsoft 365 Status page, stating that users might be "unable to access their mailbox using any connection methods." The company identified the root cause as a configuration issue within the mailbox infrastructure and initiated a fix. However, the initial remedy encountered problems, leading to delays in restoring full service. By Thursday afternoon, Microsoft reported that the configuration change had been fully applied, resolving the issue for all affected users. The company has yet to disclose specific details about the cause of the outage. (apnews.com)
During the peak of the outage, over 2,700 users worldwide reported issues with Outlook, including difficulties loading inboxes and signing in. The disruption impacted not only email access but also related services such as calendars and contacts, significantly affecting productivity for many users. (apnews.com)
This incident underscores the critical role of cloud-based email services in daily communication and the challenges that arise when such services experience disruptions. Users are encouraged to monitor official Microsoft channels for updates and consider implementing contingency plans to mitigate the impact of potential future outages.
Source: StartupNews.fyi Is Microsoft Outlook down? Thousands of users report issues accessing their email
