Windows 7 Need Help. New Computer Build w/ Windows 7

J

jonno14821

New Member
Joined
Jul 12, 2010
Messages
30
First,

Here are my computer specs.

i7-920

GIGABYTE GA-X58A-UD3R LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

SAPPHIRE 100297L Radeon HD 5830 1GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card w/ ATI Eyefinity Technology

OCZ ModXStream Pro OCZ600MXSP 600W ATX12V V2.2 / EPS12V SLI Certified CrossFire Ready 80 PLUS Certified Modular Active PFC Power Supply compatible with core i7

G.SKILL Ripjaws Series 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL8T-6GBRM

Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM

These are all new components that I am using to build a fresh new computer with a fresh windows 7 install. Here is my problem. I hook everything up, and try to install windows. Once it installs and reboots to finalize the installation, I get a BSOD with a BAD_POOL_HEADER message. If I try to re-install windows, the same error message pops up at the same installation point each time.

My first troubleshooting activity was to test the RAM. So I removed two sticks which left me with one stick of ram (2GB). When I tried to reinstall windows it worked! Problem solved right? Bad RAM! Once windows installed and I was able to get to the windows desktop I turned off the computer and I reinstalled all 3 sticks of RAM. Windows recognized all 6 gigs as did the mem post during boot. Then the computer was very flaky. I ran into several more BSODs including once when ejecting a CD, and putting a thumb drive into a USB port. That night I ran memtest86+ from a bootable USB. Memtest ran overnight and found 0 errors. So now I'm kind of clueless.

I've heard there are driver issues with Windows 7 so I began updating drivers. After I reboot my computer after installing new drivers sometimes windows fails to boot and asks me to repair my windows install which takes a while. I've run video stress tests with zero problems, but at the same time, I'll play an MP3 on windows media player and the computer will shut down unexpectedly.

Please help!
 
Solution
J
Just figured I'd give an update.

I RMAed my MOBO for an ASUS. Windows 7 installed fine with all 6gig of RAM. All of my driver updates were located on a thumb drive so I plugged in the thumb drive and got a BSOD. I now think I have a power supply issue.
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View attachment 071410-20592-01.zip

OK, I let my computer run overnight to DL all of the files.

When I woke up this morning my computer had a blank screen but was still on. I already know there is a problem with hibernation/sleeping on this computer.

Anyway, while trying to install the drivers this morning i got about 5 BSODs. Only one left a dump.
 
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Creative drivers cause problems all the time. Older Creative drivers cause problems even more. These 2 older Creative drivers are appearing in the crash dump for the camera:

Code: 
OA002Vid OA002Vid.sys Fri Aug 01 05:34:52 2008
OA002Ufd OA002Ufd.sys Tue Jun 03 05:30:37 2008
I would physically remove the camera from the system and uninstall the corresponding software, at least until things are straightened out.

I've never seen this driver before out of thousands of crash dumps. Perhaps it's playing a role in things here because it has been in every dump from the beginning. I would uninstall all Apple software too until things are straightened out.


Code: 
AppleCharger AppleCharger.sys Thu Apr 22 03:05:49 2010
 
Last edited:
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Just figured I'd give an update.

I RMAed my MOBO for an ASUS. Windows 7 installed fine with all 6gig of RAM. All of my driver updates were located on a thumb drive so I plugged in the thumb drive and got a BSOD. I now think I have a power supply issue.
 
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Solution
jonno14821 said:
All of my driver updates were located on a thumb drive so I plugged in the thumb drive and got a BSOD. I now think I have a power supply issue.
Click to expand...

There is a 0 day vulnerability currently unpatched on Windows and malware is in the wild that successfully exploits this. Microsoft is working on a fix for it as we speak.

It sounds like this thumb drive may have been compromised. I would clean install Windows to a formatted partition. Low-level formatting, which basically wipes the drive beforehand, is even more recommended since malware could actually remain after a normal format. Killdisk is good to use.

Keep that thumb drive unattached from the system. Throw it away if the clean install goes well without any problems. It's not worth trying to clean or fix it if you know for a fact it has been compromised, as this "test" and possible fix may show.

Here is reference:

Microsoft Confirms Zero-Day ''Shortcut'' Exploit

Link Removed - Invalid URL
 
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Wouldn't it take me openning something on the thumb drive to infect my computer?

I'm talking about a complete system crash or a BSOD about a quarter of a second after the thumb drive is inserted into the USB port. The split-second the LED lights up on the drive it crashes.
 
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