ntoskrnl.exe blue screen

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jeradw, May 2, 2011.

  1. jeradw

    jeradw Senior Member

    Joined:
    May 8, 2009
    Messages:
    474
    Likes Received:
    6
    I have a user that has been getting this blue screen every couple of weeks. Seems to be random.View attachment 050211-18174-01.dmp

    Any ideas guys?

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, The subtype of the bugcheck.
    Arg2: fffffa800016ed80
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41790
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800028f3ede to fffff80002880600
    
    STACK_TEXT:  
    fffff880`08962828 fffff800`028f3ede : 00000000`0000001a 00000000`00041790 fffffa80`0016ed80 00000000`0000ffff : nt!isdigit+0x2
    fffff880`08962830 00000000`0000001a : 00000000`00041790 fffffa80`0016ed80 00000000`0000ffff 00000000`00000000 : nt!CmpInitializeHiveList+0xd5
    fffff880`08962838 00000000`00041790 : fffffa80`0016ed80 00000000`0000ffff 00000000`00000000 fffff800`02866a35 : 0x1a
    fffff880`08962840 fffffa80`0016ed80 : 00000000`0000ffff 00000000`00000000 fffff800`02866a35 fffffa80`08fd24a0 : 0x41790
    fffff880`08962848 00000000`0000ffff : 00000000`00000000 fffff800`02866a35 fffffa80`08fd24a0 fffff680`0017dff8 : 0xfffffa80`0016ed80
    fffff880`08962850 00000000`00000000 : fffff800`02866a35 fffffa80`08fd24a0 fffff680`0017dff8 fffff680`0017dd00 : 0xffff
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!isdigit+2
    fffff800`02880600 48894c2408      mov     qword ptr [rsp+8],rcx
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!isdigit+2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntoskrnl.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
    
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!isdigit+2
    
    BUCKET_ID:  X64_0x1a_41790_nt!isdigit+2
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm nt
    start             end                 module name
    fffff800`02810000 fffff800`02dec000   nt       M (pdb symbols)          q:\debuggingtools\symbols\exe\ntoskrnl.pdb
        Loaded symbol image file: ntoskrnl.exe
        Image path: \SystemRoot\system32\ntoskrnl.exe
        Image name: ntoskrnl.exe
        Timestamp:        Sat Feb 27 01:55:23 2010 (4B88CFEB)
        CheckSum:         00545094
        ImageSize:        005DC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    
     
    #1 jeradw, May 2, 2011
    Last edited: May 2, 2011
  2. cybercore

    cybercore New Member

    Joined:
    Jul 7, 2009
    Messages:
    15,823
    Likes Received:
    321
    This is some RAM issue for sure:

    - wrong set in the bios (frequency/timing/voltage)?
    - overclocking?
    - poorly matched sticks such as ddr533 + ddr667 ?
    - bad memory or bad motherboard slot ?


    A good idea to update:

    Intel Management Engine
    HECIx64.sys Thu Sep 17 15:54:16 2009

    Intel Matrix Storage
    iaStorV.sys Wed Apr 08 12:57:17 2009


    It is often recommended to uninstall 3rd party AV's such as Symantec in your case, but first be sure to check the memory settings.




    CRASH DUMPS

    Code:
    
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\DMP\050211-18174-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02810000 PsLoadedModuleList = 0xfffff800`02a4de50
    Debug session time: Mon May  2 12:27:14.452 2011 (UTC - 4:00)
    System Uptime: 0 days 3:36:55.864
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41790, fffffa800016ed80, ffff, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, The subtype of the bugcheck.
    Arg2: fffffa800016ed80
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41790
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  PCM.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800028f3ede to fffff80002880600
    
    STACK_TEXT:  
    fffff880`08962828 fffff800`028f3ede : 00000000`0000001a 00000000`00041790 fffffa80`0016ed80 00000000`0000ffff : nt!KeBugCheckEx
    fffff880`08962830 fffff800`028b3cc9 : 00000000`00000000 00000000`30ac9fff fffffa80`00000000 fffffa80`08fd24a0 : nt! ?? ::FNODOBFM::`string'+0x33946
    fffff880`089629f0 fffff800`02b9a170 : fffffa80`0688ef80 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
    fffff880`08962b10 fffff800`02b9a57b : 00000980`00000000 00000000`2fba0000 fffffa80`00000001 fffffa80`09e7d250 : nt!MiUnmapViewOfSection+0x1b0
    fffff880`08962bd0 fffff800`0287f853 : 00000000`00000000 00000000`30990001 fffffa80`08fd24a0 fffffa80`0903c630 : nt!NtUnmapViewOfSection+0x5f
    fffff880`08962c20 00000000`77aa015a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`001edc58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77aa015a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+33946
    fffff800`028f3ede cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+33946
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
    
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
    
    BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
    
    Followup: MachineOwner
    ---------
    
    
    
    




    DRIVERS

    Code:
    start             end                 module name
    fffff880`00f67000 fffff880`00fbe000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`0449b000 fffff880`04525000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04a66000 fffff880`04a7c000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`01516000 fffff880`01521000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`098c2000 fffff880`098cd000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`014e3000 fffff880`014ec000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`014ec000 fffff880`01516000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`04ad6000 fffff880`053d2000   atikmdag atikmdag.sys Wed Jan 26 17:48:28 2011 (4D40A4BC)
    fffff880`0403c000 fffff880`0408a000   atikmpag atikmpag.sys Wed Jan 26 17:13:33 2011 (4D409C8D)
    fffff880`02ff6000 fffff880`02ffd000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`047cf000 fffff880`047e0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`05f40000 fffff880`05f5e000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`00630000 fffff960`00657000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
    fffff880`042b2000 fffff880`042dc000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00cc0000 fffff880`00d80000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`0103a000 fffff880`0106a000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00c62000 fffff880`00cc0000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01200000 fffff880`01273000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`04a56000 fffff880`04a66000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`059c7000 fffff880`059d5000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`0472e000 fffff880`047b1000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`047b1000 fffff880`047cf000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`0471f000 fffff880`0472e000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`0163e000 fffff880`01654000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0599f000 fffff880`059c1000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`059d5000 fffff880`059e8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`0408a000 fffff880`04294000   dump_iaStor dump_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
    fffff880`059e8000 fffff880`059f4000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`054c6000 fffff880`055ba000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`055ba000 fffff880`05600000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`0541d000 fffff880`0546c000   e1k62x64 e1k62x64.sys Wed Sep 29 16:02:28 2010 (4CA39B54)
    fffff880`04684000 fffff880`046fa000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
    fffff880`098ed000 fffff880`0990d000   ENG64    ENG64.SYS    Fri Mar 04 17:02:16 2011 (4D716168)
    fffff880`046fa000 fffff880`0471f000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
    fffff880`02e09000 fffff880`02fcc000   EX64     EX64.SYS     Fri Mar 04 17:10:51 2011 (4D71636B)
    fffff880`0156d000 fffff880`01581000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01521000 fffff880`0156d000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0162b000 fffff880`01635000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`01000000 fffff880`0103a000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
    fffff880`0182b000 fffff880`01875000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`02dec000 fffff800`02e35000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`0547d000 fffff880`054a1000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`05906000 fffff880`05962000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
    fffff880`05400000 fffff880`05411000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
    fffff880`0580e000 fffff880`05827000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`05827000 fffff880`0582f080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`05800000 fffff880`0580e000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`05e78000 fffff880`05f40000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`01635000 fffff880`0163e000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`012d9000 fffff880`014e3000   iaStor   iaStor.sys   Wed Mar 03 21:51:31 2010 (4B8F2033)
    fffff880`01086000 fffff880`011a4000   iaStorV  iaStorV.sys  Wed Apr 08 12:57:17 2009 (49DCD76D)
    fffff880`04626000 fffff880`0463c000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`04ac7000 fffff880`04ad6000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`04485000 fffff880`04493000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bab000 fffff800`00bb5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`05842000 fffff880`05885000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`01600000 fffff880`0161a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01800000 fffff880`0182b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`059c1000 fffff880`059c6200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`012bf000 fffff880`012d4000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`00fd1000 fffff880`00ff4000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c0a000 fffff880`00c4e000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`04294000 fffff880`042a2000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`04674000 fffff880`04683000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05832000 fffff880`0583f000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00e81000 fffff880`00e9b000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`05f5e000 fffff880`05f76000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`05f76000 fffff880`05fa3000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`05fa3000 fffff880`05ff1000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`05e00000 fffff880`05e23000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`043f1000 fffff880`043fc000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00fc7000 fffff880`00fd1000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`01581000 fffff880`015df000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`0445d000 fffff880`04468000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`0188d000 fffff880`0189f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`018a6000 fffff880`01998000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04aa0000 fffff880`04aac000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`04645000 fffff880`04674000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`058f1000 fffff880`05906000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`04599000 fffff880`045a8000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`04525000 fffff880`0456a000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01998000 fffff880`019f8000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`04000000 fffff880`04011000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`04451000 fffff880`0445d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02810000 fffff800`02dec000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
    fffff880`01654000 fffff880`017f7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`02fed000 fffff880`02ff6000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`04573000 fffff880`04599000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`054a1000 fffff880`054be000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`0161a000 fffff880`0162b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`066f5000 fffff880`0679b000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`05962000 fffff880`0599f000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00c4e000 fffff880`00c62000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`04a7c000 fffff880`04aa0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04aac000 fffff880`04ac7000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`053d2000 fffff880`053f3000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`047e0000 fffff880`047fa000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`04400000 fffff880`04451000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`053f3000 fffff880`053fe000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`02e00000 fffff880`02e09000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`06f10000 fffff880`06f3e000   rdpdr    rdpdr.sys    Mon Jul 13 20:18:02 2009 (4A5BCEBA)
    fffff880`043df000 fffff880`043e8000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`043e8000 fffff880`043f1000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`06f58000 fffff880`06f90000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
    fffff880`011a4000 fffff880`011de000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`0106a000 fffff880`01082000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`0679b000 fffff880`067a6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`05411000 fffff880`0541d000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`045a8000 fffff880`045c5000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`06600000 fffff880`066b7000   Sftfslh  Sftfslh.sys  Thu Feb 11 21:24:59 2010 (4B74BBFB)
    fffff880`067a6000 fffff880`067f3000   Sftplaylh Sftplaylh.sys Thu Feb 11 21:24:58 2010 (4B74BBFA)
    fffff880`06e6d000 fffff880`06e78000   Sftredirlh Sftredirlh.sys Thu Feb 11 21:25:10 2010 (4B74BC06)
    fffff880`059f4000 fffff880`059ff000   Sftvollh Sftvollh.sys Thu Feb 11 21:24:39 2010 (4B74BBE7)
    fffff880`01885000 fffff880`0188d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`042dc000 fffff880`04352000   SRTSP64  SRTSP64.SYS  Tue Jul 27 02:31:18 2010 (4C4E7D36)
    fffff880`04388000 fffff880`0439c000   SRTSPX64 SRTSPX64.SYS Tue Jul 27 02:31:39 2010 (4C4E7D4B)
    fffff880`06e78000 fffff880`06f10000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
    fffff880`06e04000 fffff880`06e6d000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
    fffff880`066b7000 fffff880`066e4000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
    fffff880`054be000 fffff880`054bf480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`04352000 fffff880`04388000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Apr 15 21:32:19 2010 (4BC7BE23)
    fffff880`01a00000 fffff880`01bfd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`05e23000 fffff880`05e35000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`0402f000 fffff880`0403c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`06f3e000 fffff880`06f49000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
    fffff880`04011000 fffff880`0402f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`045e0000 fffff880`045f4000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00590000 fffff960`0059a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`06f49000 fffff880`06f58000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
    fffff880`04600000 fffff880`04626000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`05885000 fffff880`05897000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`04468000 fffff880`04485000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`05830000 fffff880`05831f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`0546c000 fffff880`0547d000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`05897000 fffff880`058f1000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`04a00000 fffff880`04a56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`0439c000 fffff880`043aa000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`043aa000 fffff880`043cf000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`01875000 fffff880`01885000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00d80000 fffff880`00ddc000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01273000 fffff880`012bf000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`045c5000 fffff880`045e0000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`043cf000 fffff880`043df000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00eb4000 fffff880`00f58000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f58000 fffff880`00f67000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`0456a000 fffff880`04573000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
    fffff880`0463c000 fffff880`04645000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00fbe000 fffff880`00fc7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`015df000 fffff880`01600000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`098cd000 fffff880`098ed000   ENG64.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00020000
    fffff880`02e09000 fffff880`02fcc000   EX64.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  001C3000
    fffff880`09851000 fffff880`098c2000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`02fcd000 fffff880`02fed000   ENG64.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00020000
    fffff880`02e0a000 fffff880`02fcd000   EX64.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  001C3000
    fffff880`012bf000 fffff880`012cd000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`04095000 fffff880`0429f000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0020A000
    fffff880`0429f000 fffff880`042b2000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    
    
     
  3. jeradw

    jeradw Senior Member

    Joined:
    May 8, 2009
    Messages:
    474
    Likes Received:
    6
    Thanks Cybercore - I will stop over by the user this afternoon and move the RAM to different slots to rule out a bad motherboard slot. If that doesnt work, I will replace the RAM. While I'm in there, I will check to make sure the sticks are of the same type (should be, its a PC from Dell - and we normally dont add/subtract RAM). I will also look into the drivers.

    Thanks for the help!
     
  4. cybercore

    cybercore New Member

    Joined:
    Jul 7, 2009
    Messages:
    15,823
    Likes Received:
    321

    Even before you do that, check if it's set right first of all:

    - CPUZ memory tab
    - CPUZ CPU tab
    - Passmark RAMMon HTML report.zip
     
  5. jeradw

    jeradw Senior Member

    Joined:
    May 8, 2009
    Messages:
    474
    Likes Received:
    6
    Looks like there was on error on DIMM slot 3. I ended up replacing the RAM with two new sticks (not in slot 3) just to be sure. I also upgraded his BIOS to the latest version and updraged the chipset drivers.

    Now I get to play the waiting game to see if it comes back again. :rolleyes:

    Thanks for the help!
     

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