aamirhabib1972
Active Member
Dear Friends
We are facing a problem with prints sending through Microsoft Word via Print Server (based on Windows Server 2016). Despite sending multiple copies of the documents, by increasing number of copies on print dialog, the print log's event 805 records only one copy of the print. The required settings of printer like Render prints jobs on client computers is unchecked (suggested by a forum). Problem occurs only with Word. Other software like Notepad, Excel or Adobe are giving correct number of copies in Print log.
Furthermore the Printer's queue also shows wrong number of pages.
The only closest solution found on the forums is not practical in our environment, due to being a university and having large number of computers along with thousands of users for each computer. The link of suggested solution is given below.
https://support.microsoft.com/en-us...lue-of-1-when-you-try-to-retrie?wa=wsignin1.0
Kindly provide us a practical and permanent solution.
Thanks
Aamir Habib
We are facing a problem with prints sending through Microsoft Word via Print Server (based on Windows Server 2016). Despite sending multiple copies of the documents, by increasing number of copies on print dialog, the print log's event 805 records only one copy of the print. The required settings of printer like Render prints jobs on client computers is unchecked (suggested by a forum). Problem occurs only with Word. Other software like Notepad, Excel or Adobe are giving correct number of copies in Print log.
Furthermore the Printer's queue also shows wrong number of pages.
The only closest solution found on the forums is not practical in our environment, due to being a university and having large number of computers along with thousands of users for each computer. The link of suggested solution is given below.
https://support.microsoft.com/en-us...lue-of-1-when-you-try-to-retrie?wa=wsignin1.0
Kindly provide us a practical and permanent solution.
Thanks
Aamir Habib