nvlddmkm.sys BSOD

#1
Anyone here handy at fixing computers? Been at this for 18 hours just about and im running out of places to turn to

Right basically my computer keeps blue screening on me .. i have done everything from restoring to an earlier point in time to wiping my drives and reinstalling my os

From the minidump file im attaching its caused by a corrupt nvlddmkm.sys file which basically is a nvidia driver .. now i have uninstalled and reinstalled the card and its drivers multiple times and even replaced the nvlddmkm.sys with a different one .. no luck

Anyone with keener knowledge than mine see what it is im missing?

stop: 0x000000c4 (0x00000000000000091)

A device driver attempting to corrupt the system has been caught.
The faulty driver currently on the kernel stack must be replaced
with a working version.
 


Attachments

usasma

Fantastic Member
Microsoft Community Contributor
#2
If you've already replaced the driver and the BSOD's continue - then you've gotta wonder if this is a hardware problem.
Try the free diagnostics here: Additional Hardware Diagnostics In particular try Prime95 and the 2 different Video test sections.

You only have 103 updates since SP1 - most system have 130 to 140. Please visit Windows Update and get ALL available updates (it may take several tries).

These drivers aren't installed. Please download them from the manufacturer's website and install them:
Network Controller PCI\VEN_168C&DEV_0030&SUBSYS_3112168C&REV_01\4&1D7623A1&0&00E2 The drivers for this device are not installed.
Turn off Driver Verifier. To do this, open up verifier and select "Delete existing settings", then click on the "Finish" button.
Reboot for changes to take affect.

Lot's of Symantec/Norton drivers present in the memory dumps. You may want to try this to see if it is causing problems:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Your wireless USB XBox controller is known to cause BSOD's in some Win7 systems. Please un-install the software for this device and physically remove the device from your system in order to test it.


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Dec 27 11:06:44.390 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-26972-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:22:04.638[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b39c9 )[/B]
BugCheck [B]C4, {91, 2, fffff80003211cc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff80003211cc0
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b39c9[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 10:03:37.053 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-24039-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:05:48.911[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b2479 )[/B]
BugCheck [B]C4, {91, 2, fffff8000321bcc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff8000321bcc0
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b2479[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 08:58:28.918 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-26098-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:23:21.167[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b39c9 )[/B]
BugCheck [B]C4, {91, 2, fffffa800b3d4060, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa800b3d4060
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]Gw2.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b39c9[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 07:58:50.413 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-27846-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:42:24.662[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b39c9 )[/B]
BugCheck [B]C4, {91, 2, fffffa800cc8eb50, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa800cc8eb50
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]Gw2.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b39c9[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 26 23:52:40.273 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-36317-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:09:44.132[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b39c9 )[/B]
BugCheck [B]C4, {91, 2, fffff80003012cc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff80003012cc0
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b39c9[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 26 22:41:54.389 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-39827-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:44:54.637[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b39c9 )[/B]
BugCheck [B]C4, {91, 2, fffff8000300fcc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff8000300fcc0
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xc4_91_nvlddmkm+1b39c9[/B]
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3310[/B]
  BIOS Version                  0703
  BIOS Release Date             10/21/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Dec 27 11:06:44.390 2012 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)[/B][/COLOR]
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStor.sys                  Tue May 10 20:45:34 2011 (4DC9DC2E)
dc3d.sys                    Wed May 18 04:07:24 2011 (4DD37E3C)
asmtxhci.sys                Wed Jun  1 22:27:46 2011 (4DE6F522)
asmthub3.sys                Wed Jun  1 22:27:58 2011 (4DE6F52E)
Rt64win7.sys                Fri Jun 10 02:33:15 2011 (4DF1BAAB)
RTKVHD64.sys                Tue Jun 28 07:09:04 2011 (4E09B650)
ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)
SRTSPX64.SYS                Tue Nov 15 17:30:55 2011 (4EC2E81F)
SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
EX64.SYS                    Wed Sep  5 18:31:45 2012 (5047D2D1)
ENG64.SYS                   Wed Sep  5 18:33:39 2012 (5047D343)
SRTSP64.SYS                 Tue Oct  2 18:55:54 2012 (506B70FA)
SYMDS64.SYS                 Tue Oct  2 22:52:00 2012 (506BA850)
SYMEFA64.SYS                Wed Oct  3 15:00:06 2012 (506C8B36)
BHDrvx64.sys                Fri Oct 19 00:40:41 2012 (5080D9C9)
nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 10:03:37.053 2012 (UTC - 5:00)**************************
nvlddmkm.sys                Fri Oct 19 18:17:04 2012 (5081D160)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 08:58:28.918 2012 (UTC - 5:00)**************************
Rt64win7.sys                Mon May 16 10:53:31 2011 (4DD13A6B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 27 07:58:50.413 2012 (UTC - 5:00)**************************
EraserUtilDrv11220.sys      Tue Jul 31 19:36:50 2012 (50186C12)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11220.sys
 


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