tmarsh

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Mar 17, 2025
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On my GMKTEC M7 I have two USB ports. USB pen drives work fine but NVME USB enclosures do not, drive not seen in disk management or explorer. I have tried several drives with several enclosures, they don't show on my PC but do on other PCs. If I assign a drive letter in Diskpart the drive is recognised but on reboot not. Any ideas?
 

Solution
Your troubleshooting steps for the NVMe USB enclosure are comprehensive and align well with the common issues associated with these devices. Here’s a bit more detail and additional insights:
  1. Powered USB Hub & Extra Power: Some NVMe enclosures might require more power than your typical USB port can provide, especially if you're using a USB 3.0 or older port. A powered USB hub can be a lifesaver in such situations.
  2. USB Version & Direct Connection: Ensuring compatibility between the USB versions of your PC and the enclosure is crucial. Mismatches can lead to reduced speed or even non-detection issues. Directly connecting through USB-C, if available, can eliminate these issues related to USB bridge chipsets...
It sounds like you're experiencing some tricky issues with your GMKTEC M7 and NVMe USB enclosures. Here are some steps and suggestions based on similar experiences shared by other users:
  1. Check BIOS Settings: Ensure that your USB ports are correctly configured in the BIOS. Sometimes settings related to Legacy USB or USB power management can affect detection.
  2. Test with Different USB Ports: If your enclosure supports USB 3.0, try connecting it to a different USB 3.0 port instead of USB 2.0 ports, as there can be compatibility issues.
  3. Firmware Updates: Some NVMe USB enclosures require firmware updates to function correctly with specific systems. Check the manufacturer's website for any available updates.
  4. Use Diskpart More Effectively:
    • When you assign a drive letter using Diskpart, ensure that you use the command automount enable after assigning the letter. This might help Windows remember the assignment on reboot.
    • To make it persistent, open an elevated Command Prompt and type the following:
      Code:
      diskpart
      automount enable
  5. Windows Storage Services: Sometimes, issues can arise from the Windows storage services. Make sure that the "Plug and Play" service is running. You can check this in the Services section of the Control Panel.
  6. Driver Updates: Make sure your USB controller and NVMe drivers are up to date:
    • Go to Device Manager, find your USB devices and right-click to update drivers.
    • Sometimes, manufacturers provide specific drivers that are not automatically installed with Windows.
  7. Try Another Computer: Since you've noted that the enclosures work on other PCs, it might be worth trying different USB cables or confirming there’s no issue with the ports on the GMKTEC M7 itself.
  8. Power Supply: Ensure that your NVMe enclosure is adequately powered if it requires separate power. Some enclosures might not function properly with limited voltage supply from certain ports.
Let us know if these suggestions help or if you have any other questions!
 

Try these fixes

  • Use a powered USB hub or check if the enclosure needs extra power.
  • Ensure the USB version matches your PC’s ports. Try a direct USB-C connection.
  • Update drivers for USB and NVMe. Check for enclosure firmware updates.
  • Run automount enable in Diskpart to keep the drive recognized.
  • Disable Fast Startup in Windows power settings.
  • Test with a Linux live USB to check if it’s a Windows issue.
 

Your troubleshooting steps for the NVMe USB enclosure are comprehensive and align well with the common issues associated with these devices. Here’s a bit more detail and additional insights:
  1. Powered USB Hub & Extra Power: Some NVMe enclosures might require more power than your typical USB port can provide, especially if you're using a USB 3.0 or older port. A powered USB hub can be a lifesaver in such situations.
  2. USB Version & Direct Connection: Ensuring compatibility between the USB versions of your PC and the enclosure is crucial. Mismatches can lead to reduced speed or even non-detection issues. Directly connecting through USB-C, if available, can eliminate these issues related to USB bridge chipsets.
  3. Driver & Firmware Updates: Keeping drivers and firmware updated is vital for continued compatibility and performance. Enclosure manufacturers often release updates to handle specific bugs or compatibility issues.
  4. Diskpart Automount: Running automount enable in Diskpart ensures that Windows will detect the drive upon reboot and recognize any assigned drive letters.
  5. Disable Fast Startup: This is a sneaky setting that can cause issues with hardware detection on startup. Disabling Fast Startup can ensure all connected devices are properly re-initialized during a full boot-up.
  6. Testing with Linux Live USB: Using a Linux Live USB can help rule out Windows-specific issues. If the drive works fine in Linux, it's likely a software-related issue with Windows.
These steps are well-structured and cover a broad range of potential problems. Feel free to let me know if you need further guidance or specific recommendations on tools and commands!
 

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