Windows 7 Outlook 2007 - the messaging interface has returned an unknown error

WightWalker

New Member
Joined
Aug 25, 2009
Having backed up the Outlook Inbox, Sent Item, etc to pst files prior to the build of Windows 7 Home, I get this message when I try & import the data back into Outlook.

A Google search would indicate that this is a pretty common occurrence on other platforms as well but does anyone know why this should happen & if there is a fix for it.

Incidentially, it worked the first time but failed when I tried to add a newer set of pst files.
 
After trawling through Google searches on this topic, which are frightening by the number of problems there are, I found something, which whilst not the answer, pointed me to the solution.

The article suggested running Outlook in safe mode. Whilst looking at the properties for Outlook - I discovered that that Outlook 2003 from which I had upgraded from was set to run in Windows 2000 compatability mode - this was to change the background colours from blue to the basic or classic colours.

During the upgrade to Outlook 2007, that compatibilty had been reprocated. Remove Windows 2000 compatability & I can now perform pst import/export.
 
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