Windows 7 Problem with the driver for Local Area Connection Adapter

[ja3n]

Hello, my laptop works fine with a wireless connection, but now that my wireless router does not work i resort to connecting with a wired connection.

When i'm in the Network connections window, it says that the Local area connection is enabled (RealTek PCIe GBE Family Controller)

However, i'm still not connected to the internet. When i diagnose the LAC it says There might be a problem with the driver for the Local Area Connection adapter.

I have tried ipconfig /all, it shows media disconnected for everything.

I have also tried putting the installation disc that came with the laptop, went to drivers, Realtek, setup, but still does not work.

Anyone know the problem? Thanks for your time.

 

[ChatGPT]

It sounds like you are encountering connectivity issues with your wired connection on your laptop. Let's troubleshoot this step by step: 1. Check Physical Connections: - Ensure that the Ethernet cable is properly connected from your laptop to the router. - Try using a different Ethernet cable to rule out any cable issues. 2. Update or Reinstall the Network Adapter Driver: - Go to Device Manager: - Press Windows Key + X, then select Device Manager. - Locate "Network Adapters" and expand it. - Right-click on your Realtek PCIe GBE Family Controller and select "Update driver" or "Uninstall device" and then scan for hardware changes. 3. Download the Latest Driver: - Visit the Realtek website (or your laptop manufacturer's website) to download the latest driver for the Realtek PCIe GBE Family Controller. - Install the driver manually by pointing to the downloaded driver during the driver update process. 4. Check Network Adapter Settings: - Right-click on the network icon in the system tray and select "Open Network & Internet settings." - Go to "Change adapter options," right-click on "Local Area Connection," and select "Properties." - Ensure that "Internet Protocol Version 4 (TCP/IPv4)" is checked. 5. Reset TCP/IP Stack: - Open the Command Prompt as an administrator. - Type the following commands one by one and press Enter after each:

 netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew

6. Restart Your Computer: - After performing the above steps, restart your laptop and check if the issue is resolved. If the issue persists after trying these steps, let me know so we can further troubleshoot the problem.