Random BSOD every day

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jeff08, Nov 7, 2011.

  1. jeff08

    jeff08 New Member

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    Windows 7 Ultimate
    - x86 (32-bit)

    I have been experiencing the BSOD for the last few weeks now. I'm not sure if what's the problem, can't tell if what's the cause since this happens when I am browsing the net, playing a game or anything. It will just suddenly turn blue and my computer will restart

    This is the message I get upon recovering from BSoD

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 82FF7C7C
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 8281279C
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1


    Files that help describe the problem:
    C:\Windows\Minidump\110611-22105-01.dmp
    C:\Users\Jeff Escarilla\AppData\Local\Temp\WER-35911-0.sysdata.xml
     

    Attached Files:

  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello there

    Seems like amdk8.sys i.e. "AMD Athlon64 Processor Driver" is causing the system to crash. Update all the drivers inclusing Motherboard and chipset drivers.

    Code:
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 82ff7c7c, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8281279c, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829a9718
    Unable to read MiSystemVaType memory at 82989160
     82ff7c7c 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hal!HalpHpetQueryPerformanceCounter+12
    8281279c 83600400        and     dword ptr [eax+4],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  82967bf8 -- (.trap 0xffffffff82967bf8)
    ErrCode = 00000002
    eax=82ff7c78 ebx=00000000 ecx=017d7840 edx=00000000 esi=8296e0d8 edi=8296ad20
    eip=8281279c esp=82967c6c ebp=82967c6c iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
    hal!HalpHpetQueryPerformanceCounter+0x12:
    8281279c 83600400        and     dword ptr [eax+4],0  ds:0023:82ff7c7c=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8281279c to 828877eb
    
    STACK_TEXT:  
    82967bf8 8281279c badb0d00 00000000 8cd0bbb6 nt!KiTrap0E+0x2cf
    82967c6c 82816ac5 82967c78 00000000 00000000 hal!HalpHpetQueryPerformanceCounter+0x12
    82967c80 828c67ae 00000000 8296e0d8 00000000 hal!KeQueryPerformanceCounter+0x3d
    82967c98 828c671e 86a98610 82974280 8296ac00 nt!PpmQueryTime+0x16
    82967d20 828a900d 00000000 0000000e 00000000 nt!PoIdle+0x5c1
    82967d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiTrap0E+2cf
    828877eb 833dc44a9a8200  cmp     dword ptr [nt!KiFreezeFlag (829a4ac4)],0
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!KiTrap0E+2cf
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007
    
    FAILURE_BUCKET_ID:  0xA_nt!KiTrap0E+2cf
    
    BUCKET_ID:  0xA_nt!KiTrap0E+2cf
    
    Followup: MachineOwner
    ---------
    
    
     
    1 person likes this.
  3. Trouble

    Trouble Noob Whisperer

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    In addition to what Captain Jack has already mentioned. I couldn't help but notice that you are running both AVG as well as IO Bits 360.
    Uninstall both and replace with Microsoft Security Essentials
    Use the programs own uninstaller if available in the program directory, or use the programs and features applet in the control panel. Follow that up with the vendor specific proprietary removal tool for AVG AVG - Download tools and utilities, not sure about IObits 360 Security, there is a program out there called T-Tools BitRemover but I haven't tried it yet and it's not from the vendor, so you may want to research a little more regarding that product.
    You're getting a lot of page faults and with legacy hardware and only 2 gigs of memory you want to reclaim some system resources and Microsoft Security Essentials has a much smaller footprint than either of these two products let alone both at the same time. Also it would probably be a good idea to provide your hard drive with a little TLC. Back it up, defrag it a couple times, open an elevated command prompt and type
    chkdsk C: /R
    Regards
    Randy
     
    2 people like this.
  4. jeff08

    jeff08 New Member

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    Thanks Captain Jack and Trouble. I will try your suggestions. By the way, do you have a link where I can get the driver for my processor and motherboard? Thanks
     
  5. jeff08

    jeff08 New Member

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    Tried both of your solutions but still having the same. Problem any more advice? Thanks
     
  6. Trouble

    Trouble Noob Whisperer

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  7. jeff08

    jeff08 New Member

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    Thank you sir. I have updated my profile with the information that you need. Attached is also the latest dumpfiles that I got.
     

    Attached Files:

  8. Trouble

    Trouble Noob Whisperer

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    Do you have any documentation available regarding the motherboard manufacturer ( box or booklet that came with the MoBo) that may have some specifics regarding the Manufacturer Name, Model Name, Model Number and Revision Number. It's likely as Captain Jack mentioned early on an outdated Chipset driver, so you'll need to see what you can dig up regarding the specifics on the board so you can see if there is anything more recent available for that board regarding drivers and possibly even a BIOS update.
    Have you considered installing service pack 1 for Windows 7. You say you have in your specs, but I can find nothing within your build specs or drivers installed that actually support that claim. OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600

    Looks like a straight up Windows 7 install to me, minus SP1.
     

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