Windows 7 Random BSOD occurrence

vince269 · Oct 26, 2012

Hi all! My Windows 7 PC is having some problems with this BSOD's. I already did a clean Windows installation and I can't seem to pinpoint the problem. I have attached the files that are needed. Thanks!

By the way, I am running my PC under these specs.

HP Pavilion a6455d
Core 2 Duo E4600 @ 2.4Ghz
3GB DDR2 Kingston RAM
GeForce GTX 260 Driver Version 306.97
160gb hard drive

usasma · Oct 27, 2012

SP1 isn't installed, please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

There's only about 2% free space on your I: drive. The system should have 15% free space on all drives in order to maintain optimum performance. You can get away with as low as 10% with minimal performance problems, but it's always advisable to strive to keep 15% free.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Link Removed - Invalid URL

Please keep an eye on the Online Armor firewall - and ensure that it's not conflicting with the Windows Firewall (one of them should be turned off).

One of the memory dumps blames your Razer Diamondback mouse driver. And, as this driver dates from 2005, that's no surprise. Please update that driver immediately from the Razer website!
DB3G.sys Mon Nov 7 01:33:11 2005 (436EF527)
Diamondback USB Optical Mouse Driver
Link Removed - Invalid URL

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Oct 26 02:43:35.134 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102612-21496-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 1:01:08.070[/B]
BugCheck Code: [B]BugCheck 1E, {0, 0, 0, 0}[/B]
*** WARNING: Unable to verify timestamp for DB3G.sys
*** ERROR: Module load completed but symbols could not be loaded for DB3G.sys
Probably caused by :[B]DB3G.sys ( DB3G+1ba3 )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_DB3G+1ba3[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  v5.01
  BIOS Release Date             02/04/2008
  Manufacturer                  HP-Pavilion
  Product Name                  KN294AA-A2K a6455d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 25 21:11:52.637 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102612-20748-01.dmp]
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:06:28.573[/B]
BugCheck Code: [B]BugCheck 1E, {ffffffffc0000095, fffff80002adbda3, 0, 0}[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeTryToAcquireGuardedMutex+3b )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
Arguments: 
Arg1: ffffffffc0000095, The exception code that was not handled
Arg2: fffff80002adbda3, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000095
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]AvastSvc.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_c0000095_nt!KeTryToAcquireGuardedMutex+3b[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  v5.01
  BIOS Release Date             02/04/2008
  Manufacturer                  HP-Pavilion
  Product Name                  KN294AA-A2K a6455d
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Oct 26 02:43:35.134 2012 (UTC - 4:00)**************************
[COLOR=RED][B]DB3G.sys                    Mon Nov  7 01:33:11 2005 (436EF527)[/B][/COLOR]
[COLOR=RED][B]amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]intelide.sys                Mon Jul 13 19:19:48 2009 (4A5BC114)[/B][/COLOR]
oahlp64.sys                 Fri Jun 18 03:52:00 2010 (4C1B25A0)
OADriver.sys                Wed Apr  6 07:00:50 2011 (4D9C47E2)
OAmon.sys                   Wed Apr  6 07:00:55 2011 (4D9C47E7)
oanet.sys                   Wed Apr  6 07:01:01 2011 (4D9C47ED)
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
RTKVHD64.sys                Tue Mar 27 05:01:50 2012 (4F7181FE)
Rt64win7.sys                Tue Jun 12 10:00:29 2012 (4FD74B7D)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
aswFsBlk.SYS                Tue Oct 23 06:09:42 2012 (50866CE6)
aswMonFlt.sys               Tue Oct 23 06:09:47 2012 (50866CEB)
aswTdi.SYS                  Tue Oct 23 06:09:53 2012 (50866CF1)
aswSP.SYS                   Tue Oct 23 06:10:43 2012 (50866D23)
aswSnx.SYS                  Tue Oct 23 06:10:46 2012 (50866D26)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 25 21:11:52.637 2012 (UTC - 4:00)**************************
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
[/font]

Windows 7 Random BSOD occurrence

vince269

New Member

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usasma

Fantastic Member

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