Random BSOD when working, Error-Checking Drive Failure, Windows 7

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by sirjonathan, Jan 7, 2014.

  1. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    Hey Guys, first time posting here so hopefully this can be cleared up easily. ( I have Windows 7 64xBits Home Premium and More info is under my profile.)

    I have been getting random BSOD's for quite a while now and I am at my wits end. Sometimes it occurs right away, say when I open up Photoshop when I am deep into work, at other times it will be quite a while before it happens, in either case, I mostly get either "Error Memory Management" or "page_fault_in_nonpaged_area", and sometimes I get other cases similar to that or non listed. I have run Memory Checks when I restart my computer but it turns up nothing, however, I have run SFC Checks that have yielded some files that I cannot fix, and I posted those below. I don't know what causes it because it comes out of nowhere most of the time.

    When I try doing a Restart and Error-Check the Drive, it will give me a Blue screen of death around 4% mark, which a while back did not happen. This happens every time I schedule a disk check and it will go on a loop like that for hours. Any helped can be appreciated, thanks.
     

    Attached Files:

    #1 sirjonathan, Jan 7, 2014
    Last edited: Jan 7, 2014
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a01cf985c4, 0, fffff88001a21f80, 0}
    
    
    Could not read faulting driver name
    Probably caused by : Ntfs.sys ( Ntfs!memcmp+10 )
    
    Followup: MachineOwner
    
    Hi,
    Ntfs.sys is a file system driver which I guess fits in with the possible failing drive. When you do a chkdsk do you tick both boxes to repair sectors? If not try that and run chkdsk again.. Normally if chkdsk fails to complete it's usually because the drive is failing. What type of drive you have?

    Driver and Bios info:
    BiosVersion = V17.3
    BiosReleaseDate = 07/16/2013
    Please update.
    http://www.msi.com/product/mb/X79A-GD45-Plus.html#/?div=BIOS

    iaStorA.sys Tue Aug 07 16:43:10 2012: Intel RST (Rapid Storage Technology) driver
    iaStorF.sys Tue Aug 07 16:42:20 2012: Intel RST (Rapid Storage Technology) Filter driver
    Please update:
    https://downloadcenter.intel.com/Default.aspx (the driver utility should update your other Intel drivers too)

    NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    Please remove to test.

    RTKVHD64.sys Tue Dec 04 13:28:37 2012: Audio driver
    Please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false


    rusb3hub.sys Tue Aug 21 05:14:52 2012: USB3 Driver: USB3 chip: NEC D720202
    Your download is the third one down and try updating firmware too:
    http://www.station-drivers.com/index.php/10-drivers/42-renesas-nec

    I also notice your running these too:

    aswMonFlt.sys Mon Dec 16 22:28:29 2013: Avast AV

    avgtpx64.sys Thu Aug 29 08:25:58 2013: AVG AV

    SASDIFSV64.SYS Fri Jul 22 00:03:00 2011: Superantispyware.

    Please remove and run MSE for the interim:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx
     
  3. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    "Hi,
    Ntfs.sys is a file system driver which I guess fits in with the possible failing drive. When you do a chkdsk do you tick both boxes to repair sectors? If not try that and run chkdsk again.. Normally if chkdsk fails to complete it's usually because the drive is failing. What type of drive you have?
    "

    Hi,

    Drive C:
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 931.41 GB (1,000,097,181,696 bytes)
    Free Space 662.29 GB (711,124,066,304 bytes)
    Volume Name Windows
    Volume Serial Number C8527A26

    this is what I found. And yes I check both boxes and it still did that and it caused a restart loop, that I can only get out of by Going into Safe Mode, Currently Updating all the drivers with your suggestion, will let you know when they are done.
     
  4. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    Ran another SFC Chkdsk and after having one stop on me with a "windows resource connection could not perform requested operation" I managed to get the next one to work when I went into Safe Mode. Here is the newest CBS.Log file. I updated all the drivers like you suggested.

    However, how do I Remove MSI Afterburner?

    "NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    Please remove to test."
     

    Attached Files:

  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    Thanks for updating. :)
     
  6. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
  7. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    ATA WDC WD10EZEX-00K SCSI Disk Device
    Hard Drive 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive
     
  8. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    Hello, I ran the Crystal Diskinfo and Cmd Prompt and both came back saying ok.
     
  9. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    Thank you for updating. So now when you run a chkdsk it runs through ok?
     
  10. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    Yes It runs fine, took it's sweet time, I was suggested by someone to run a Memtest86+ Which I will do today as well.
     
  11. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    It's always worth a look. .. :) So is the machine still producing bsod or is there hope.. :D
     
  12. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    I did get one BSOD when I first booted up after the test, but I will need keep it running a bit to see if it's all clear. Seems like things are moving forward though!
     
  13. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    Ok Jonathan thank you for updating your thread. Please post any new dmp files and I'll have a look asap.
     
  14. sirjonathan

    sirjonathan New Member

    Joined:
    Jan 7, 2014
    Messages:
    8
    Likes Received:
    0
    Here you go, the latest one.
     

    Attached Files:

  15. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,830
    Likes Received:
    1,565
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a0283572c8, 0, fffff8800f70af7e, 2}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    
    Could not read faulting driver name
    Probably caused by : atikmdag.sys ( atikmdag+b9f7e )
    
    Followup: MachineOwner
    
    Hi,
    this is the latest dmp file which points to the gpu driver. As you sent many more dmp files I could then have a good look at what was the issue. One thing which became apparent is that you have various dmp files pointing to totally different issues. This can at times mean that there might be a memory issue so please run memtest86:
    http://www.memtest.org/

    BiosVersion = V17.3
    BiosReleaseDate = 07/16/2013
    Please update.
    http://www.msi.com/product/mb/X79A-GD45-Plus.html#/?div=BIOS

    Please uninstall Avast using this tool:
    http://www.avast.com/en-gb/uninstall-utility
    Please uninstall AVG using this tool:
    http://www.avg.com/gb-en/utilities
    Please uninstall SuperAntiSpyware using add and remove programs. Until bugchecking is over please run: http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    It wouldn't surprise me that after all the bsoding thats been occurring you might have a corrupted os. If a SFC scan won't fix the files it might be time to re-install?
     

Share This Page

Loading...