Random BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jeree01, Oct 14, 2010.

  1. jeree01

    jeree01 New Member

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    Hi
    I am getting sporadical BSOD.

    I have tryed to debug it ,but I am not sure about the result. I have read that important are this 2 things:MODULE_NAME: nt , IMAGE_NAME: ntkrnlmp.exe .

    So in this case it should be Windows self...it is correct. Or better: This indicates more to software problem,or?

    Can you help please?

    View attachment 092710-16614-01.dmp
     
  2. TorrentG

    TorrentG Banned

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    Hello and welcome.

    Yes, this is easy to solve. Uninstall your ZoneAlarm software.

    You have tons and tons of other old outdated drivers. Highly suggest you update them all, especially the Intel Matrix Storage driver.
     
  3. jeree01

    jeree01 New Member

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    Hi,
    thats cool..Thank you.But how have you found thsi out?:confused::confused::confused:
     
  4. TorrentG

    TorrentG Banned

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    Knowledge gained by experience.
     
  5. jeree01

    jeree01 New Member

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    OK.I thought to learn here how to solve this by myself in future.Thats why I'm asking how you found this out:)What you used to debug it and where to look...
     
  6. TorrentG

    TorrentG Banned

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    I use WinDbg. Even if you knew how to use it really well, it still wouldn't have clearly shown the problem.

    I know just simply because I know.

    How has the machine been....good, right?
     
  7. Stars

    Stars New Member

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    Sorry to jump on anothers thread, but I have recently had random BSoD, I also have Zonealarm Extreme Internet Security, is there an incompatability issue? As I am loath to have to remove software I have paid for, especially if it's of no use due to BSoD?!
     
  8. TorrentG

    TorrentG Banned

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    Welcome.

    Please create a new thread and post the crash dumps and we shall check it out.
     

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