Random BSODs and freezes

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Ted21, May 27, 2013.

  1. Ted21

    Ted21 New Member

    May 27, 2013
    Likes Received:
    Hi everyone. I've been having problems with random BSODs/freezes/restarts for quite a while now. Today I made a clean install of windows 7 professional SP1 after breaking the RAID 0 of my hdds. I had another BSOD though while playing Lineage 2. I have attached the .rar with the report from the W7F diagnostics tool plus CPU-Z and RAMMon.
    System specs:
    M/B:Asus P5Q3
    CPU:Intel Core2 Quad Q9550 @ 2.83GHz
    RAM:2xCorsair 2gb 1333Mhz DDR3
    GPU:ASUS EAH4870

    edit: I just did a bugcheck analysis on the minidump, so here goes:probably caused by : atikmdag.sys ( atikmdag+2c2949 )

    Checked the said driver: atikmdag Kernel 18/8/2009 6:05:47 §£
    I think it's out of date... Can someone post a link for a newer version?

    Attached Files:

    #1 Ted21, May 27, 2013
    Last edited: May 28, 2013
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Mar 22, 2010
    Likes Received:
    Google says this is the chipset of your video card: Radeon HD 4870
    Updated drivers are here: AMD Catalyst? Driver for AMD Radeon? HD 4000, HD 3000 and HD 2000 Series

    Please note that these are Legacy drivers (it means that they won't be supported much longer - and they may have older components in them).
    As such, please install the DRIVERS ONLY using this procedure: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    Only 2 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    You have the 2005 version of ASACPI.sys - which is known to cause BSOD's on some Windows systems. Please visit here: ASUS - P5Q3 , then select your OS (Win7 64 bit).
    Then click on the Utilities section.
    The first item is "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" - download and install that to update this driver.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics (particularly the video tests): Hardware Diagnostics. Let us know the results and we can move on from there.

    The following is for informational purposes only.
    [font=lucida console]**************************Mon May 27 15:58:03.674 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052713-26301-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17514.amd64fre.win7sp1_rtm.101119-1850
    System Uptime:[B]0 days 1:07:58.985[/B]
    Probably caused by :[B]atikmdag.sys ( atikmdag+2c2949 )[/B]
    BugCheck [B]3B, {c0000005, fffff88004b1e949, fffff880084bd9e0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88004b1e949, Address of the instruction which caused the bugcheck
    Arg3: fffff880084bd9e0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    PROCESS_NAME:  l2.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_atikmdag+2c2949[/B]
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz"
    MaxSpeed:     2830
    CurrentSpeed: [B]2833[/B]
      BIOS Version                  1102   
      BIOS Release Date             06/11/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    [font=lucida console]**************************Mon May 27 15:58:03.674 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
    [COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    atikmdag.sys                Mon Aug 17 23:05:47 2009 (4A8A1A8B)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)

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