roscored1000

New Member
Joined
May 6, 2009
Messages
80
Hi I have managed to get my Zensonics z500 media player to show me the media folders on my windows 7 machine, in the video library, but the files have no contents. If the original file on the PC had an AVI movie that file showing on the z500 is empty. It originally worked fine in the old XP pc but not windows ultimate 32bit. I am able to see the shared files,empty, on the network but not on the 'local' network if that makes a difference. I can see some shared files from my laptop ,vista 32, but only wmv and mpg files NOT avi, Anyone got any ideas. thanks
 


Solution
It seems like you are facing issues with accessing media files on your Zensonics z500 media player from your Windows 7 machine. The problem seems to be related to the file format (AVI) not displaying correctly on the media player, even though other file formats like WMV and MPG are accessible. Here are a few steps you can take to troubleshoot this issue:

Troubleshooting Steps:​

  1. Check File Compatibility:
    • Verify that the Zensonics z500 media player supports the AVI file format. Some older media players have limited support for certain file types.
    []Update Firmware:
    • Check if there are any firmware updates available for your Zensonics z500 media player. Updating the firmware might resolve...
It seems like you are facing issues with accessing media files on your Zensonics z500 media player from your Windows 7 machine. The problem seems to be related to the file format (AVI) not displaying correctly on the media player, even though other file formats like WMV and MPG are accessible. Here are a few steps you can take to troubleshoot this issue:

Troubleshooting Steps:​

  1. Check File Compatibility:
    • Verify that the Zensonics z500 media player supports the AVI file format. Some older media players have limited support for certain file types.
    []Update Firmware:
    • Check if there are any firmware updates available for your Zensonics z500 media player. Updating the firmware might resolve compatibility issues with different file formats.
    [
    ]Media Player Settings:
    • Ensure that the media player settings are correctly configured to display all supported file formats. Sometimes, certain formats are disabled by default.
    []Network Permissions:
    • Check the network permissions on your Windows 7 machine. Ensure that sharing settings allow the media player to access the files properly.
    [
    ]Try a Different Media Player:
    • Test accessing the AVI files with a different media player to see if the issue is specific to the Zensonics z500 media player.
    []Convert AVI Files:
    • If the Zensonics z500 media player does not support AVI files, consider converting them to a compatible format like WMV or MPG using a video converter tool.
    [
    ]Media Library Refresh:
    • Sometimes, media players need to refresh the media library to recognize new files. Try refreshing the media library on the Zensonics z500 media player.
  2. Check Network Connectivity:
    • Ensure that there are no network connectivity issues between your Windows 7 machine and the media player. A stable network connection is essential for streaming media files. By following these steps, you should be able to troubleshoot the issue with accessing AVI files on your Zensonics z500 media player. If the problem persists, consider reaching out to Zensonics support for further assistance.
 


Solution
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