Guys, if you have Charter Spectrum, and you have one of the more expensive packages, they have automatically upgraded your internet speed from the former 60Mb to 100Mb. I happened to see their commercial about 100 Mb speed home internet. So I called and the customer service had confirmed they automatically upgraded my internet for me. Perhaps because I'm on their "not naughty" list and that was why... lol, naw. But if you are on charter and don't have that speed, hit them up on the phone and get more speed! We ALL love extra speed ala' Tim the tool man Taylor style.