Strange Windows Experience Index issue

Discussion in 'Windows 7 Help and Support' started by socross, Oct 6, 2009.

  1. socross

    socross New Member

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    Hey all,

    I've searched the forums but couldn't find anything...

    Today I was on my system panel when I noticed it saying I had new hardware and the index needed to be refreshed. I clicked refresh, and waited. The dialogue box got all the way to "completed" but hung on that. The computer totally locked up - the mouse wouldn't move, keyboard commands did nothing, not even ctrl alt delete. I manually restarted and the computer works fine.

    EXCEPT when I check out the rating it says this computer has yet to be rated, and when I click rate, nothing happens. I click the button, wait around for a bit, and nothing.

    I'm on an HP pavilion dv3, w7 rtm, 4 gb RAM, 2.1 ghz core 2 duo.
     
  2. socross

    socross New Member

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    Ack, well I guess I fixed it. Still not sure why it happend, but I did a system restore, then re-ran the index. It's all good now.
     
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Thanks for updating your post socross..
     

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