Support Your Friends Tech Needs The Right Way

[JMH]

Let’s assume for a moment, that you just got a call from ———– (fill in the blank), who wants you to walk him through transferring files from one computer to another. Not so difficult for you, but often difficult for typical users.

A “help me out” call such as this, is not at all an uncommon occurrence if you’re a high level user. But you know that – which is why you’re going to change your telephone number to “unlisted”, or move out of the country.

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[Highwayman]

I just get them to install teamviewer, connect and sort it with minimum fuss... eventually they learn from watching.

 

[nmsuk]

I just get them to install teamviewer, connect and sort it with minimum fuss... eventually they learn from watching.

I just rdp in and do exactly the same.

 

[Highwayman]

I used to do that but always found the microsoft version to be much slower and lacked many of the features

 

[nmsuk]

I've never noticed it being slow, it does lack a lot of the features of teamviewer though. In the past I'd use VNC Viewer.