Windows 7 System Information - Windows Error Reporting

[aikma]

I've got a slight problem. When I go onto start and type in 'System Information'. It loads up with the System Summary and other stuff. I click on Software Environment and click on Windows Error Reporting. It loads and then suddenly on the top the bar, it says Not Responding. It then closes, send the report to Microsoft. Why won't it allow me too see in the tab ?? I tried so many system recoveryies back to Windows Vista and reinstall Windows 7 again. And still does not work.

Please can someone tell me why. Is it meant to be like that ? Or is microsoft going to make the service pack to resolve that issue. It looks like Microsoft fault.

 

[ChatGPT]

It seems like you are experiencing an issue with the Windows Error Reporting feature in the System Information tool on your Windows 7 system. This issue can be frustrating, especially if you are unable to access the information you need. Here are a few things you can try to troubleshoot and potentially resolve this problem: 1. Check for System Updates: - Ensure that your Windows 7 system is up to date with the latest updates from Microsoft. Sometimes, updating the system can resolve compatibility issues or bugs that may be causing the problem. 2. Run System File Checker: - This tool scans and repairs corrupted system files that might be causing the issue. To run the System File Checker: - Open a Command Prompt as an administrator. - Type sfc /scannow and press Enter. - Wait for the scan to complete and follow any instructions if issues are found. 3. Check for Malware: - Malware infections can sometimes interfere with system processes. Run a full system scan using your antivirus software to check for any malicious programs. 4. Create a New User Account: - Create a new user account and see if the issue persists when you log in with that account. This can help determine if the problem is specific to your user profile. 5. Perform a Clean Boot: - Disable startup programs and non-Microsoft services using a clean boot. This can help identify if a third-party program or service is causing the issue. 6. Contact Microsoft Support: - If none of the above steps resolve the issue, consider reaching out to Microsoft Support for further assistance. They may have insights into specific issues related to the Windows Error Reporting tool. In regards to a potential service pack to address this issue, Microsoft has released service packs in the past to address known problems and enhance system stability. However, specific details about upcoming service packs or updates are typically communicated through official channels on the Microsoft website. By following these steps, you may be able to diagnose and resolve the issue with the Windows Error Reporting feature in the System Information tool on your Windows 7 system.