jaskerr

New Member
Joined
Dec 16, 2009
Messages
2
I've got two programs, MS Communicator and Adobe Reader 9.2, that don't display their icons but instead show a blank document.

AFAIK I'm the only one having this issue with these programs in my company, nobody else has complained about it.

Attachments are attached.

I've tried the fixes here without success.

Anyone else come across this?
 


Solution
It seems like you are experiencing an issue where the icons for MS Communicator and Adobe Reader 9.2 are not displaying correctly in your company. This issue might be specific to your system or configuration. To address this problem, you can try the following troubleshooting steps: 1. Rebuild Icon Cache: - Sometimes, corrupted icon caches can cause this issue. You can try rebuilding the icon cache to see if it resolves the problem. Here's how you can do it: 1. Press Windows Key + R to open the Run dialog. 2. Type cmd and press Enter to open the Command Prompt. 3. In the Command Prompt, type the following command and press Enter:
Code:
 ie4uinit.exe -show
2. Check File Associations: -...
It seems like you are experiencing an issue where the icons for MS Communicator and Adobe Reader 9.2 are not displaying correctly in your company. This issue might be specific to your system or configuration. To address this problem, you can try the following troubleshooting steps: 1. Rebuild Icon Cache: - Sometimes, corrupted icon caches can cause this issue. You can try rebuilding the icon cache to see if it resolves the problem. Here's how you can do it: 1. Press Windows Key + R to open the Run dialog. 2. Type cmd and press Enter to open the Command Prompt. 3. In the Command Prompt, type the following command and press Enter:
Code:
 ie4uinit.exe -show
2. Check File Associations: - Ensure that the file associations for MS Communicator and Adobe Reader are correctly set to their respective programs. Here's how you can do it: 1. Right-click on a file that should be associated with MS Communicator or Adobe Reader. 2. Select Open with and choose the appropriate program (MS Communicator or Adobe Reader). 3. Check the box that says Always use the selected program to open this kind of file and click OK. 3. Check System File Checker (SFC): - Running a System File Checker scan can help identify and repair corrupted system files that may be causing this issue. Here's how you can run SFC: 1. Open Command Prompt with administrative privileges. 2. Type the following command and press Enter:
Code:
 sfc /scannow
3. Wait for the scan to complete, and then restart your computer. 4. Update or Reinstall Programs: - Ensure that your MS Communicator and Adobe Reader programs are up to date. If not, update them to the latest version. If updating doesn't work, try reinstalling the programs. If none of these solutions work, it might be a good idea to consult your company's IT support or system administrator for further assistance. They may be able to provide more tailored solutions based on your company's specific configurations. I hope these steps help resolve the issue with the missing program icons. Let me know if you need further assistance!
 


Solution
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