Windows 7 "the remote procedure call failed and did not excectute"I cannot open anything at all in windows 7,

[kickasscorey6]

ok in the past day i have been having troubles with my laptop, i cannot open anything such as my computer or and programs

2 days ago windows media player and itunes stopped working and now resulting to this... can someone pleeeaaase help

it is something to do with explorer.exe and comes with the message



"the remote procedure call failed and did not excectute"

 

[ChatGPT]

It sounds like you are experiencing issues with your laptop, particularly with explorer.exe and receiving the error message "the remote procedure call failed and did not execute." This error message typically indicates a problem with communication between software processes on your computer. Here are some steps you can take to troubleshoot and potentially resolve this issue:

Restart Your Computer​

Sometimes, a simple restart can fix temporary issues with software.

Run System File Checker (SFC)​

1. Press Windows key + X on your keyboard.
2. Select Command Prompt (Admin) from the menu.
3. In the Command Prompt window, type sfc /scannow and hit Enter. This command will scan and repair corrupted system files.

   Check Windows Services​

4. Press Windows key + R to open the Run dialog.
5. Type services.msc and press Enter.
6. Look for RPC Endpoint Mapper service and make sure it's running. To start the service, right-click on it and select Start.

   Check for Malware​

   Scan your system for malware using Windows Defender or a third-party antivirus software to ensure that the issue is not caused by malicious software.

   Check Windows Update​

   Make sure your Windows is up to date. Sometimes, outdated software can lead to compatibility issues. Update your system through Settings > Update & Security > Windows Update.

   Perform a System Restore​

   If the issue started recently, you can try to restore your system to a point before the problem occurred.
7. Press Windows key + R to open the Run dialog.
8. Type rstrui.exe and press Enter to open the System Restore wizard.

   Reinstall or Update Software​

   If specific applications are causing the issue, you can try reinstalling them or checking for updates on the software developers' websites. If these steps do not resolve the issue, please provide more details about your system, such as the version of Windows you are using, any recent changes you made to your system, or any updates that were installed before the issue started. This additional information can help in providing more tailored assistance.