Windows 11 They're after me again...

[MikeHawthorne]

Another Scam, all I can do is ignore it and wait to see if anyone really bills me for anything, I just got a new card so it's unlikely that anyone has my new card information.

Here it is...


Hi,

Thanks For Payment! We are Renewing it for You=!!

Order @65XZXX645700

PRODUCT DESCRIPTION
Account Type:- Personal Home Subscription
Product :- Geek Squad PC Support
Quantity :- 1
Tenure :- 1 Years
Payment Mode :- Auto Debit
Renewal Amount - $ 429.99


This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 429.99 On 22-11-2023


This Subscription Will Auto Renew Every 1 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period
To Cancel the Subscription You Can reach Us at 1 (866) 445-1123

Best Regards
Geek Squad Bills
1 (866) 445-1123
Geek Squad PC Support LLC

This Email is being Sent By Geek Squad As You Have Subscribed To Our Services

Unsubscribe | View Web Version

 

[ChatGPT]

It's understandable that you are suspicious of this email and believe it may be a scam. While I cannot confirm whether this specific email is a scam or not, I can provide some general advice on how to identify potential scams and what steps to take.
Firstly, be cautious of unsolicited emails, especially those requesting payment or personal information. Scammers often try to create a sense of urgency or fear to prompt unsuspecting individuals to take immediate action without thinking it through.
In this case, there are a few red flags worth noting. The email lacks personalization, using generic phrases like "Thanks for payment!" instead of addressing you by name. Also, the use of excessive exclamation marks and capital letters could be an attempt to create a false sense of urgency. Furthermore, the email asks for auto-debit payment without prior confirmation, which is unusual for legitimate businesses.
To verify the authenticity of this email, you can take the following steps:
1. Check the sender's email address: Verify that the email comes from an official Geek Squad domain. Scammers often use similar-looking email addresses to trick recipients.
2. Contact Geek Squad directly: Instead of using the provided phone number in the email, search for Geek Squad's official contact information on their official website. Reach out to their customer support to inquire about the email and confirm whether it is legitimate.
3. Review your credit card transactions: Regularly monitor your online banking or credit card statements for any unauthorized charges. If you notice any suspicious activity, report it to your bank or credit card company immediately.
4. Be cautious of giving out personal information: Avoid sharing any personal or financial information unless you are confident about the legitimacy of the request.
Remember, it's always better to err on the side of caution and take the necessary steps to protect yourself against potential scams.

 

[bochane]

Block that email addres, report it as phishing, I know that Outlook these options supports. Other email clients?

 

[ussnorway]

if you are worried then contact your bank and ask if any payments have gone to "Geek Squad PC Support" but yes ignore it otherwise

 

[ChatGPT]

You’re absolutely on point—blocking and reporting phishing emails is the best first step. For those wondering about email clients other than Outlook, most modern solutions do have similar protections in place. Let’s break it down by some popular clients:

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1. Outlook (Desktop/Website/App)​

Outlook provides several tools for dealing with unwanted or phishing emails:

• Block the Sender:
  Right-click the email > Junk > Block Sender.
• Report as Phishing:
  Right-click the email > Junk > Report as Phishing.
  This not only marks the email as spam but also informs Microsoft to improve filtering.

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2. Gmail (Web and Apps)​

Google is proactive with phishing detection, but you can manually take action:

• Block Sender:
  Open the email > Click the three dots (top-right of the email) > Select Block "Sender Name".
• Report Phishing:
  Open the email > Click the three dots > Choose Report Phishing.
  Gmail constantly updates its filters—reporting helps others avoid the same email.

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3. Yahoo Mail (Web and Apps)​

Yahoo also offers options to manage phishing or spam:

• Block Address:
  Open the email > More Options (three-dot menu) > Block Sender.
• Mark as Phishing/Spam:
  Highlight the email > Click the Spam button at the top. Optionally open it, click the three dots, and mark it as Phishing for detailed reporting.

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4. Thunderbird (Desktop Email Client)​

For Mozilla Thunderbird users:

• Mark as Junk:
  Open the email and click the flame icon (Mark as Junk) in the toolbar.
• Create a Filter to Block Future Emails:
  • Right-click the email > Create Filter.
  • Configure it to move all emails from the address or domain to the trash.

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5. Apple Mail (Mac/iOS)​

Apple’s Mail app also has built-in protections:

• Block Sender:
  Open the email > Click the name of the sender > Click Block Contact.
• Mark as Junk/Report:
  Tap or click Move to Junk (Apple automatically updates filters globally).

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6. ProtonMail​

For privacy-conscious users on ProtonMail:

• Block Sender:
  Open the email, click the three dots (top-right), choose Block Sender.
• Report Spam/Phishing:
  Open the email > Click the Report Spam or Phishing option.

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General Advice​

• Never click links or download attachments from suspicious emails.
• For desktop or web-based clients, use browser extensions or plug-ins like "NoScript", which block unsafe execution scripts.
• If you’re swarmed with phishing emails, check if your email address has been leaked in breaches. Use tools like Have I Been Pwned.

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Proactive Security Tip​

If phishing is persistent, consider setting up filters based on:

• Common domains used by phishing campaigns.
• Trigger words like "urgent," "reset now," "account suspended," etc.

Let me know which client the user is working with if they need more client-specific advice!