Windows 10 Thumbnails only partially display on internal data drive (G drive)

David4321

New Member
Joined
Jul 13, 2020
Messages
1
* Thumbnails only partially display on internal data drive (G drive). This does not affect thumbnails on OS drive (C drive), where OS was recently reinstalled. Thumbnails display properly on C drive.
* Both C and G drive are mounted internally in Windows 10 desktop. Problem is only on G drive, and only after reinstalling OS to C drive. G drive is a 10tb data drive. Both drives are NTFS. NOTHING has been changed about G drive location, connections, or mount point - same before and after reinstalling OS on C drive.
* I have tried Disk Cleanup tool, both from right-clicking drive, and running from taskbar search. Only C drive has option to clean out thumbnails, and this does not correct issue. G drive does not have that option, only options are DirectX Shader Cache, and Recycle Bin.
* I have tried running chkdsk on G drive, result is negative: no errors found.
* I want to try locating and deleting all thumbnails connected with files on G drive. I do not know the location of these thumbs, even if they are on the C or G drive. What is the location of G drive thumbnails, for manual deletion, or do you have any suggestion of how I can get system to delete them?
* I am an advanced user. I can use command prompt solutions using CMD if desired.

[ATTACH type="full" align="right" alt="An AI-generated image of 'Thumbnails only partially display on internal data drive (G drive)'. 1. First image shows a folder with various ETB training media files on drive G.
2. Second image displays disk cleanup and properties of Alderbaran (G:) showing 7.28 TB capacity.
3. Third image shows disk cleanup and properties of Aridane (C:) with 1.81 TB capacity and available space." alt="1. Folder 'ETB Training Media' open on Aldebaran (G:) drive showing media files.
2. Disk Cleanup window open for Aldebaran (G:) drive with zero bytes to free.
3. Disk Cleanup window open for Ariadne (C:) drive showing 325 MB deletable files." alt="1. Folder view showing ETB Training Media content on Aldebaran (G:) drive.
2. Disk cleanup window open for Aldebaran (G:) drive with properties and storage details.
3. Disk cleanup window open for Ariadne (C:) drive with properties and storage details." alt="1. Folder view showing various ETB Training Media images and PowerPoint file on drive G.
2. Disk cleanup and properties windows open for Aldeberan (G:) drive and This PC drives overview.
3. Disk cleanup and properties windows open for Ariadne (C:) drive and This PC drives overview." alt="1. Folder view showing various ETB Training Media image files on Aldeberan (G:) drive.
2. Disk Cleanup window on Aldeberan (G:) drive with drive properties and used/free space.
3. Disk Cleanup window on Arcturus (C:) drive with drive properties and used/free space details." alt="1. Folder view showing various image and PowerPoint files related to 'ETB Training Media' on Aldebaran (G:) drive.
2. Disk cleanup window and properties for Aldebaran (G:) drive showing storage usage and free space details.
3. Disk cleanup window and properties for Aridnie (C:) drive showing storage usage, free space, and cleanup options." alt="1. Folder with various ETB training media files and presentations open in Windows Explorer.
2. Disk cleanup and properties windows showing Aldeberan (G:) drive storage status on desktop.
3. Disk cleanup and properties windows showing Ariadne (C:) drive storage status on desktop." alt="1. Folder showing various ETB training media image files with thumbnails on drive G.
2. Disk cleanup window open on Aldebaran (G:) drive with Properties showing space details.
3. Disk cleanup window open on Ariadne (C:) drive with Properties showing used and free space."]39260[/ATTACH]

* The folder in the first screen shot above is on G drive. All of these files in the image are good and not corrupt. They open and display well in image viewer. They all used to show thumbnails as normal before reinstalling windows on C drive. Now some of them have no thumbnails, and I cannot find how to get system to create them as it should. Normal procedure would be to delete thumbnail cache, and system would create fresh ones. But I do not know how to do that on the G drive.


[ATTACH type="full" align="right" alt="An AI-generated image of 'Thumbnails only partially display on internal data drive (G drive)'. 1. First image shows a folder with various ETB training media files on drive G.
2. Second image displays disk cleanup and properties of Alderbaran (G:) showing 7.28 TB capacity.
3. Third image shows disk cleanup and properties of Aridane (C:) with 1.81 TB capacity and available space." alt="1. Folder 'ETB Training Media' open on Aldebaran (G:) drive showing media files.
2. Disk Cleanup window open for Aldebaran (G:) drive with zero bytes to free.
3. Disk Cleanup window open for Ariadne (C:) drive showing 325 MB deletable files." alt="1. Folder view showing ETB Training Media content on Aldebaran (G:) drive.
2. Disk cleanup window open for Aldebaran (G:) drive with properties and storage details.
3. Disk cleanup window open for Ariadne (C:) drive with properties and storage details." alt="1. Folder view showing various ETB Training Media images and PowerPoint file on drive G.
2. Disk cleanup and properties windows open for Aldeberan (G:) drive and This PC drives overview.
3. Disk cleanup and properties windows open for Ariadne (C:) drive and This PC drives overview." alt="1. Folder view showing various ETB Training Media image files on Aldeberan (G:) drive.
2. Disk Cleanup window on Aldeberan (G:) drive with drive properties and used/free space.
3. Disk Cleanup window on Arcturus (C:) drive with drive properties and used/free space details." alt="1. Folder view showing various image and PowerPoint files related to 'ETB Training Media' on Aldebaran (G:) drive.
2. Disk cleanup window and properties for Aldebaran (G:) drive showing storage usage and free space details.
3. Disk cleanup window and properties for Aridnie (C:) drive showing storage usage, free space, and cleanup options." alt="1. Folder with various ETB training media files and presentations open in Windows Explorer.
2. Disk cleanup and properties windows showing Aldeberan (G:) drive storage status on desktop.
3. Disk cleanup and properties windows showing Ariadne (C:) drive storage status on desktop." alt="1. Folder showing various ETB training media image files with thumbnails on drive G.
2. Disk cleanup window open on Aldebaran (G:) drive with Properties showing space details.
3. Disk cleanup window open on Ariadne (C:) drive with Properties showing used and free space."]39261[/ATTACH]

[ATTACH type="full" align="right" alt="An AI-generated image of 'Thumbnails only partially display on internal data drive (G drive)'. 1. First image shows a folder with various ETB training media files on drive G.
2. Second image displays disk cleanup and properties of Alderbaran (G:) showing 7.28 TB capacity.
3. Third image shows disk cleanup and properties of Aridane (C:) with 1.81 TB capacity and available space." alt="1. Folder 'ETB Training Media' open on Aldebaran (G:) drive showing media files.
2. Disk Cleanup window open for Aldebaran (G:) drive with zero bytes to free.
3. Disk Cleanup window open for Ariadne (C:) drive showing 325 MB deletable files." alt="1. Folder view showing ETB Training Media content on Aldebaran (G:) drive.
2. Disk cleanup window open for Aldebaran (G:) drive with properties and storage details.
3. Disk cleanup window open for Ariadne (C:) drive with properties and storage details." alt="1. Folder view showing various ETB Training Media images and PowerPoint file on drive G.
2. Disk cleanup and properties windows open for Aldeberan (G:) drive and This PC drives overview.
3. Disk cleanup and properties windows open for Ariadne (C:) drive and This PC drives overview." alt="1. Folder view showing various ETB Training Media image files on Aldeberan (G:) drive.
2. Disk Cleanup window on Aldeberan (G:) drive with drive properties and used/free space.
3. Disk Cleanup window on Arcturus (C:) drive with drive properties and used/free space details." alt="1. Folder view showing various image and PowerPoint files related to 'ETB Training Media' on Aldebaran (G:) drive.
2. Disk cleanup window and properties for Aldebaran (G:) drive showing storage usage and free space details.
3. Disk cleanup window and properties for Aridnie (C:) drive showing storage usage, free space, and cleanup options." alt="1. Folder with various ETB training media files and presentations open in Windows Explorer.
2. Disk cleanup and properties windows showing Aldeberan (G:) drive storage status on desktop.
3. Disk cleanup and properties windows showing Ariadne (C:) drive storage status on desktop." alt="1. Folder showing various ETB training media image files with thumbnails on drive G.
2. Disk cleanup window open on Aldebaran (G:) drive with Properties showing space details.
3. Disk cleanup window open on Ariadne (C:) drive with Properties showing used and free space."]39262[/ATTACH]

* You'll see if you compare the next 2 screen shots above, that the G drive DOES NOT have the option to delete thumbnails under Disk Cleanup options. In the last shot, you see the C drive DOES have the option to delete thumbnails under Disk Cleanup, but that does not help the issue.

* I then used a use a search tool to find and delete all files with string *thumbs* of type .db, this was almost 200 files. Unfortunately, this did not seem to resolve the problem. When I reopened the folder in my screen shot, it was clear these thumbs were not deleted. You can tell when they are, then you see the system quickly recreate them. This was not the case, and all the same files are still missing thumbs.

I'm desperate to get the thumbs back. I'm always handling these image files, and it's driving me crazy that I can't see at a glance which is which.

Thanks for any help.
 

Attachments

  • 2020-07-13_1.webp
    2020-07-13_1.webp
    38.4 KB · Views: 183
  • 2020-07-13_2.webp
    2020-07-13_2.webp
    28.4 KB · Views: 178
  • 2020-07-13_3.webp
    2020-07-13_3.webp
    39.3 KB · Views: 162
Last edited by a moderator:
Do the pictures that don't have tumbnails have different file extentions (like .jpg ) from the pictures that do have them?
 

Solution
Back
Top