Windows 7 Unable to connect to a specific website

Krisss

New Member
Joined
Apr 3, 2016
Messages
4
Hello
On my computer I am not able to access a specific website and that is paypal
I always get the same errors

In Firefox:
Secure Connection Failed Error code: ssl_error_rx_record_too_long
In Chrome:
Secure Connection Failed Error code: ssl_error_rx_record_too_long
In Internet Explorer:
Error 404
In Opera:
Secure Connection Failed Error code: ssl_error_rx_record_too_long
In Safari:
Error 404



This isn't a browser issue because nobody was able to help me at the mozilla support forums(Firefox is the main browser I use).Obviously there is something in my computer that is blocking me from using paypal
I cleaned my registry.
I ran a full PC scan with security essentials.
I ran a deep scan with malwarebytes.
I ran disk cleanup.
I also checked with some commands in cmd.exe
"ping paypal"- Packets: Sent=4 Received=4 Lost=0
"nslookup paypal"- Server:Unknown Address:My IP pops up
I still can't access paypal
It certainly has nothing to do with my internet,or IP because on another PC with the same internet connection paypal is accessible.

Any solution?
 

Solution
I have found the solution!
It turns out there was an unauthorized edit(most likely by spyware or malware) to my hosts.etc file at
C:\Windows\System32\drivers\etc
I opened the hosts file as a text document and removed the paypal adress+IP/DNS adress that was put in
After which I have regained full access to the website

Thanks for taking the time to help me.
Hi ! You say FF is your main browser?? Have you tried to access Papal with a different browser? Also try resetting FF.
Here's how to reset FF!
Reset Firefox preferences to troubleshoot and fix problems | Firefox Help.
Troubleshoot and diagnose Firefox problems | Firefox Help
 

Hi ! I just read your thread more thoroughly! Sorry! If you still can't connect to PayPal, check out your fire wall. What AV do you use?
Can't connect to paypal website • mozillaZine Forums
You should also make sure that your firewall is allowing secure site access (HTTPS, port 443).
See:
Firewalls - MozillaZine Knowledge Base
Error loading websites - MozillaZine Knowledge Base
 

Tried already,my firewall does allow secure site access.
I also tried to enable access specificly to paypal but it doesn't help
 

I don't know? Can you turn off your firewall and see if you can access PayPal.
 

Turned it off,still getting the same error
 

Wow! I'm out of ideas! How about your AV? What are you using for Anti-Virus?
 

I have found the solution!
It turns out there was an unauthorized edit(most likely by spyware or malware) to my hosts.etc file at
C:\Windows\System32\drivers\etc
I opened the hosts file as a text document and removed the paypal adress+IP/DNS adress that was put in
After which I have regained full access to the website

Thanks for taking the time to help me.
 

Solution
Thanks for your feed back! Your solution will help others!;)
I'm glad you got solved!
 

Back
Top