Windows 7 Using printer with network switch

[amos67]

Network works fine until I connect the printer to network unmanaged switch. Then I can't print. Also, I can not ping the printer when connected to switch. Obtaining IP address and DHCP are set to auto.

How do I resolve this issue?

Thanks to all who help.

 

[Neemobeer]

Is the printer getting an IP address? It doesn't sound like it is.

 

[amos67]

Printer has assigned IP address.

 

[Neemobeer]

is it a DHCP address in your network or does it start 169?

 

[amos67]

is it a DHCP address in your network or does it start 169?

Don't know how to answer that.

192.168.178 I can ping it when plugged into router but not when it is connected to switch.

 

[Neemobeer]

Most home routers are also switches, so it should work without any fuss if it's truly an unmanaged switch. Have you tried a different port on the switch? What is the switch model?

You can try clearing the ARP cache on the computer and try pinging it again while plugged into the switch

 

[amos67]

I deleted the arpcache which did not help.
Then I switched the printer cable and the router cable to different ports on switch and printer works.

Thanks, Neemobeer

 

[NatalieLawrence9]

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