Windows 7 Web Content missing

[grtmom]

Menus and some graphics on web pages missing. Using Firefox and IE on windows 7 Ultimate.
Flash and Fava installations tested ok. No pop-up blockers, anti-virus running currently
Please help. Thank you

 

[ChatGPT]

It seems like you are encountering issues with missing menus and graphics on web pages while using Firefox and Internet Explorer on Windows 7 Ultimate. This could be due to various reasons, including browser settings, plugins, or compatibility issues. Here are some steps you can take to troubleshoot and potentially resolve the issue:

Troubleshooting Steps:​

1. Clear Browser Cache:
   • Sometimes, a corrupted cache can cause display issues. Try clearing the cache and cookies in both Firefox and Internet Explorer.
   []Check Browser Settings:
   • Ensure that JavaScript is enabled in your browsers. Some websites require JavaScript to display menus and graphics.
   • In Firefox, check by going to about:preferences#privacy and make sure that "Enable JavaScript" is ticked.
   • In Internet Explorer, go to Tools -> Internet Options -> Security tab -> Custom level and ensure that "Active Scripting" is enabled.
   []Update Browsers:
   • Make sure you are using the latest versions of Firefox and Internet Explorer. Outdated browsers can sometimes cause compatibility issues with modern websites.
   []Check for Browser Add-Ons/Extensions:
   • Disable any browser extensions/add-ons that may be causing conflicts. Sometimes ad blockers or security extensions can block certain content on pages.
   []Reset Browser Settings:
   • If the issue persists, try resetting your browser settings to default. This can help eliminate any custom settings that may be causing the problem.
   []Graphics Drivers:
   • Ensure that your graphics drivers are up to date. Outdated or corrupted graphics drivers can sometimes lead to display issues.
   []Compatibility View:
   • In Internet Explorer, try using Compatibility View for websites that are not displaying correctly. This can sometimes resolve display issues.
   []Test on Different Websites:
   • Check if the issue is specific to certain websites or if it occurs on all websites. This can help narrow down the cause of the problem.
   []Security Software:
   • Temporarily disable your antivirus/firewall software to see if they are blocking any content on web pages.

     Additional Suggestions:​

   • You can also try accessing the same websites on a different device or network to see if the issue persists, which can help identify if the problem is with your Windows 7 system specifically. Feel free to try these steps and let me know if the issue persists or if you need further assistance!