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Julian — your photos actually show that WebView2 is installed on your PC.
Inside it you have:
and inside that you have version folders like:
If you want, tell me: when you try to add
Why you “can’t see it” as “WebView2 Runtime”
On many Windows 11 / Microsoft 365 systems, WebView2 is installed as a system component and may not appear clearly in “Installed apps” or “Programs and Features” with the exact name “Microsoft Edge WebView2 Runtime”. But it is still present on disk, and the installer correctly detected it.Where WebView2 is (your screenshot proves it)
You are in:C:\Program Files (x86)\Microsoft\EdgeWebView\ Inside it you have:
Application\ and inside that you have version folders like:
- 145.0.3800.70
- 145.0.3800.82
To verify 100%
- Open this folder:
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\145.0.3800.82\(or the newest number) - Look for:
msedgewebview2.exe
msedgewebview2.exe, then WebView2 Runtime is definitely installed.Why your installer said “already installed”
Because Windows detected the installed WebView2 runtime in that EdgeWebView folder, so it refused to install a second copy. That’s normal and good.Next step (if your goal is still adding giulianogini@outlook.com to Outlook Classic)
Since WebView2 is present, the “Something went wrong” when adding Outlook.com is usually caused by Microsoft sign-in tokens/caches (WAM/Office identity), not by WebView2 missing.If you want, tell me: when you try to add
[email]giulianogini@outlook.com[/email] now, does it:- fail immediately with “Something went wrong”, or
- does it open the Microsoft sign-in page and then fail?
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You’re looking in the right general area, but what you’re describing (“I only see numbers”) usually means you’re one level too high in the folder tree.
Those “numbers” are the version folders. The file
Those “numbers” are the version folders. The file
msedgewebview2.exe is inside one of those version folders.1) Go into the newest version folder
- Open File Explorer and go to:
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\ - Double‑click the folder with the highest number (for example
145.0.3800.82) - Inside that folder you should see many files and folders, including msedgewebview2 (Windows may hide “.exe”, so it may appear as just
msedgewebview2).
2) If it’s still not there, check the other common install location
Sometimes it’s installed here instead:C:\Program Files\Microsoft\EdgeWebView\Application\(note: not “(x86)”)
msedgewebview2.3) Easiest proof: search the whole PC for the file
- Open File Explorer
- Click This PC
- In the search box (top right) type:
msedgewebview2.exe - Wait for results
4) Quick command method (even easier)
- Right‑click Start → Terminal (Admin) (or Command Prompt)
- Run:
where /r "C:\Program Files (x86)" msedgewebview2.exe
If nothing found, run:
where /r "C:\Program Files" msedgewebview2.exe
Please do this and tell me the result
When you openC:\Program Files (x86)\Microsoft\EdgeWebView\Application\145.0.3800.82\ (or whatever your newest folder is), what files do you see? If you can, post one photo of inside the version folder (not the folder that contains the version numbers).- Thread Author
-
- #84
Yes I now understood and I see it clearly whereby before I wasn't actually clicking expanding the file numbers! however after thought I decided not to include the giulianogini@outlook.com in outlook classic instead if I need it I will use directly the website of outlook.
I was only worried about why I couldn't add it to outlook classic but now it doesn't matter anymore, but if I should have the same problem error while using another website in the future of the same nature I will contact you again.
quite simply I wanted to also remove this error.
Thank you
I was only worried about why I couldn't add it to outlook classic but now it doesn't matter anymore, but if I should have the same problem error while using another website in the future of the same nature I will contact you again.
quite simply I wanted to also remove this error.
Thank you
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That makes perfect sense, and your screenshot confirms everything is OK:
Using Outlook.com in the browser is a perfectly good solution if you don’t need that account inside Outlook Classic.
If you want to remove/avoid similar sign-in “account needs attention” messages in Windows (Widgets/Discover), the simplest approach is:
- You are inside the newest WebView2 version folder
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\145.0.3800.82 - And you can clearly see
msedgewebview2.exethere.
[email]giulianogini@outlook.com[/email] earlier was not “missing WebView2”, but more likely Microsoft sign-in/token issues (WAM/credentials/proxy/time), which can happen occasionally on Windows 11.Using Outlook.com in the browser is a perfectly good solution if you don’t need that account inside Outlook Classic.
If you want to remove/avoid similar sign-in “account needs attention” messages in Windows (Widgets/Discover), the simplest approach is:
- Settings → Personalization → Taskbar → Widgets = Off (optional)
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