Kriss
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- Oct 8, 2014
- Messages
- 5
- Thread Author
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- #1
First time i saw an BSOD on my laptop was in september. But when i opened BlueScreenViewer, i saw that i had a couple of these 0x0000009F that happened few days before. Today it happened again (the same error) and i decided to write about it here. The old dumps were deleted by my CCleaner so i cant upload them too, but there's also attached a bsod i had 2 days ago that is different from others(0x00000124). hope you can help me with that.
Attachments
Last edited:
Solution
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800b10f440, fffff80000b9c3d8, fffffa800e1af010}
Probably caused by : usbhub.sys
Followup: MachineOwner
the above is almost always caused by a driver and looking through you still do have updates pending. Both Bluetooth and USB3 driver have later driver...
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800aec8440, fffff800048ad3d8, fffffa800e307010}
Probably caused by : usbhub.sys
Followup: MachineOwner
the above Bugcheck means a driver didn't do a job correctly. This can be caused by corruption or something causing the driver to crash. The other dump file was Bugcheck 124 which means a hardware error has occurred.
Do you have an external drive?
Looking through your drivers I notice they are pretty much up to date. I also noticed this:
dtscsibus.sys Mon Oct 29 09:28:48 2012: DAEMON Tools Virtual SCSI Bus Driver Likely BSOD cause in Windows systems please uninstall to test.
Your machines support page is here (hopefully i got the right machine):
Link Removed
Check the drivers against yours in device manager or add and remove programs and update accordingly.
Post any new dump files.
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff88005b2981c}
*** WARNING: Unable to verify timestamp for NETwsw02.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsw02.sys
Probably caused by : NETwsw02.sys ( NETwsw02+bf81c )
Followup: MachineOwner
the above was caused by the Intel wifi driver. The latest driver for your model is here:
Link Removed
Kriss
New Member
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- Oct 8, 2014
- Messages
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- #6
well, another driver_power_state_failure
my drivers are up-to-date so i just don't know why i have this bsod
i got the same bsod more than a week ago and then i reinstalled my windows 7, but managed to get latest drivers for graphics, wi-fi, bluetooth
my drivers are up-to-date so i just don't know why i have this bsod
i got the same bsod more than a week ago and then i reinstalled my windows 7, but managed to get latest drivers for graphics, wi-fi, bluetooth
Attachments
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800b10f440, fffff80000b9c3d8, fffffa800e1af010}
Probably caused by : usbhub.sys
Followup: MachineOwner
the above is almost always caused by a driver and looking through you still do have updates pending. Both Bluetooth and USB3 driver have later driver versions available. Try updating:
Link Removed
Kriss
New Member
- Joined
- Oct 8, 2014
- Messages
- 5
- Thread Author
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- #8
Thanks for the help. I only updated 3.0 driver because according to intel's site my bluetooth driver is up-to-date. And i forgot to update my integrated graphics card. i updated only the dedicated.
I'll write here when something will go wrong again. (hope it won't)
I'll write here when something will go wrong again. (hope it won't)
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