Windows 7 install won't recognize my hardware

Discussion in 'Windows 7 Help and Support' started by Mowatt, Oct 7, 2012.

  1. Mowatt

    Mowatt New Member

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    I have a Tosh satellite L505D-ES025 that I purchased in May 2010. The hard drive ("HD") failed in June 2012. In checking the Toshiba forum for this model.I have noticed a number of owners have similar problems with HD failures . Toshiba wants $250 for a replacment drive. I have installed a Western Digital HD Blue 500G, which is win 7 compatible. Toshiba recovery disk would not install and If it did, it would eliminate all the critical drivers, among them, installing a display driver that causes the system to freeze. I took the tosshiba hd from my other toshiba notebook and it installed everthing to factory. I decided not to use toshiba's recovery disk because I believe it is doing things beyond restoring windows and is selective towards using Toshiba Drives that fail in less than two years.
    I have downloaded and tried Windows 7 Iso. I could not read the product key on my notebook, and I tried getting it from Toshiba many times without success. I also have an HP notebook and I "borrowed" the product key, to see how windows7 retail worked. This allowed me to use windows 7 for almost 30 days. On install, windows did not have the modem and camera, and Fn function card reader drivers, which are Toshiba proprietary drivers. I have downloaded those drivers from Toshiba's website. A few days ago, I encountered problems. All my windows services started locking down and I could not enter any of the safe modes. I tried startup repair (with the win 7 cd) but had no luck. Also tried system restore, without any luck. I tried reinstalling windows, using a product key that microsoft support gave me. The reinstall, though, would not installl my HD sound driver or usb controller. My usb drives can power devices, but not read them. In addition I can no longer install the drivers I downloaded from Tohibas website, which includes (the modem, camera, and usb card reader)
    This HD was under 30 days old, so I returned it for another WD HD. I reinstalled win 7 and amazingly microsoft remove the 30 activation to 3 days, Where is Microsoft info store? This is a brand new drive! I haven't even configuered my lan or internet!
    I believe the product key I misused from my HP notebook has caused microsoft to "black list"my notebook.
    What can I do to get windows to load the drivers and allow the toshiba drivers to be installed as they were on my initial install from the win 7 iso cd? I have paid for the use of windows and both Microsoft andToshiba seem to be Forgetting this
     
  2. mikie

    mikie New Member

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    Ask on the official Toshiba forums for help.. describing your problem.
    Toshiba has a special install tool, that one of the moderators should give you a link to.
    It needs to be installed before the toshiba restore disc will work on a new hard drive.
    Then from your toshiba restore disc.. you should automatically have your original oem windows registration.

    Once you get toshiba restore disc's installed ... if you really want to, maybe use Magic Jelly Bean keyfinder
    and install your windows 7 iso if the same version of windows as original.
     
    #2 mikie, Oct 7, 2012
    Last edited: Oct 7, 2012
  3. Mowatt

    Mowatt New Member

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    I did post to the forum under my notebook model. The responder (Jerry) did not mention that tool. Nor did the tech support. They were insistent I buy a toshiba drive. Do have the link to the tread on the toshiba forum that supplied that tool?
     
  4. mikie

    mikie New Member

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    Its a tool/program specific to your model.
    My older laptop is 4.5yrs old.. Ive noticed they put that tool in support downloads several months ago.
    Toshiba support, while super excellent if you have warrantee,, once its expired.. they seem absolutely no help and cut throat money motivated.

    The moderators there are 'Know it alls' stubborn.
    Ask again,, use a different name.. hah hope jerry's asleep, maybe another will reply. :)



    Fix your satellite part number before you post there... think you have a bad number.
    Looks like it should be L505D-ES5025 ...my guess.
    If those guys cant find it.. they cant offer help.
     
    #4 mikie, Oct 7, 2012
    Last edited: Oct 7, 2012

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