Windows 7 RC help and support corrupted

Discussion in 'Windows 7 Help and Support' started by bst0602, Oct 3, 2009.

  1. bst0602

    bst0602 New Member

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    I installed windows 7 RC on my samsung NC10. It ran quite fine for a few days.
    Suddenly today when I opened the "help and support", i saw this meaningless screen, other topics are also corrupted. please see the screen-shot and please help .
     
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  2. kemical

    kemical Windows Forum Admin
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    Well apart from it being 'reusable' backwards, I'm unsure.
    I'd run a virus scan just to make sure everything is ok...
     
  3. reghakr

    reghakr Excellent Member

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    What language are you using?
     
  4. bst0602

    bst0602 New Member

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    I am using standard en-US .
    And I m sure that the system is clean. I installed the same version in my PC and that runs fine. Sometime s I solve this wierd problem by overwriting the help files from the working win 7 (from my pc) , but after a few days, it reverts back
     
  5. kemical

    kemical Windows Forum Admin
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    Was this an upgrade or clean install (the pc with the odd word)?
     
  6. reghakr

    reghakr Excellent Member

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  7. kemical

    kemical Windows Forum Admin
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    Nice find... Still, it's pretty weird though?
     
  8. reghakr

    reghakr Excellent Member

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    Definitely weird, I never come across that before

    If you have a Vista Computer, try copying the Winhlp32.exe and winhelp32.exe.mui to the proper directories.

    make a copy of both files first.
     
  9. kemical

    kemical Windows Forum Admin
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    I'm just wondering if it's something that has been left in there by a wayward engineer?
     
  10. reghakr

    reghakr Excellent Member

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    Don't ask why, but I typed the word into the Help and Support and got 0 results.
     
  11. ashwin

    ashwin New Member

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  12. davidpietz

    davidpietz New Member

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    Elbasuer, I presume.

    :confused::frown:I have the no help offline help problem associated with the word "elbasuer" at least once on the help screen. There are posts I googles that indicate this is a problem with errant bluetooth registry entries. I played with this and it worked for one night and the problem came back again. I made a clean install over a formatted drive to help solve this. I dont see much in the way of specific help on this website. I will google some more and check back.
     

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