Tsunatus
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- Jun 15, 2014
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- #1
Currently on my windows 8 whenever I try to save anything with notepad, wordpad or microsoft word it crashes when I try saving. Also whenever I try to import files into another file or program it crashes. I'm also having problems when i try to get my computer to hibernate or sleep, its goes into normally but when i turn it back on without disabling my nic card I get the bsod.
Any help will be much obliged as I've been having this problem for quite a while
Any help will be much obliged as I've been having this problem for quite a while
Solution
kemical
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Hi,
please ensure your system is set to generate dump files by making sure your settings are like thus:
If you already have dump files (found in the Minidump folder. Which is found in the main Windows folder) then use the utility found in the thread here:
Link Removed
The more you send the better as trends can be spotted and it just makes debugging a little easier.
I'll also move your thread to the correct section..
please ensure your system is set to generate dump files by making sure your settings are like thus:
If you already have dump files (found in the Minidump folder. Which is found in the main Windows folder) then use the utility found in the thread here:
Link Removed
The more you send the better as trends can be spotted and it just makes debugging a little easier.
I'll also move your thread to the correct section..
Tsunatus
New Member
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- #3
Although this is the correct section for my BSOD what about the other problems I'm currently facing. My bsod is just 1 of the problems. I currently cant save or edit any file as the program in use will crash. Where do i go to get help for it?
kemical
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It's probable that the two are connected so getting one issue fixed may help with the other. As soon as we see a dump file we can give you some advice although just as a kick off see if windows has any corruption by running the system file scanner. This will look for corrupt files and try to repair them within windows.
Find command prompt in the start menu, right click on it and choose run as admin. Type:
sfc /scannow
Press enter and await results.
Do you not have any dump files to send in?
Find command prompt in the start menu, right click on it and choose run as admin. Type:
sfc /scannow
Press enter and await results.
Do you not have any dump files to send in?
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {ffffe00007800940, 2, 0, fffff800031cff3d}
*** WARNING: Unable to verify timestamp for rtwlane.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
Probably caused by : rtwlane.sys ( rtwlane+daf3d )
Followup: MachineOwnerevery dump file sent blames the above rtwlane.sys as the probable cause. This the Realtek Wireless/combo driver and may be corrupted.
Usually drivers for laptops are supplied by the laptop manufacturer and I see from your details you have a Clevo W150ER. Try installing the driver again from the relevant download:
Link Removed
I notice your running AVG AV: avgdiska.sys Tue May 13 13:05:03 2014.
This known on occasion to cause the odd issue. Please uninstall and use the default Defender app that comes with Windows 8 as this is very stable. (you can always re-install it later).
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