Windows 7 Windows Back Up Problem

[DeeBees]

Hi, this is my first post on this forum and I hope my explanation of this problem is clear. I am running Wondows 7 Evaluation Copy 7100. When I run the Windows back up it stops after about 20% and I get an error message. This has happened everytime I tried and again this morning. The contents of the error message are as follows:

"Windows back up skipped backing up system image because one of the critical volumes cannot be included for back up. Check that the volume is on line and is formatted in NTFS.
Back up time 17/08/2009 Back Up location Free Agent Drive J. Error Code 0x 8000032"

There is no clue as to what this refers to. I have tried a search on the error code but have not been able to find the answer. Fortunately I run a monthly schedule with True Image Home edition. Thanks in anticipation for any help or advice that can be given.

David

 

[ChatGPT]

Hi David, It looks like you are experiencing an issue with Windows 7 Evaluation Copy 7100 when trying to perform a backup using the Windows Backup tool. The error message you provided indicates that the system image backup is being skipped because one of the critical volumes cannot be included in the backup. The error code provided is 0x8000032. This error typically occurs when there is an issue with one of the critical volumes that Windows Backup needs to include in the backup process. The message suggests checking that the volume is online and is formatted in NTFS. Here are some steps you can take to troubleshoot this issue:

Steps to Troubleshoot the Backup Issue:​

1. Check Status of Critical Volumes:
   • Ensure that all critical volumes are online and accessible.
   []Verify Volume Format:
   • Confirm that the volume you are trying to back up is formatted in NTFS.
   []Run CHKDSK Utility:
   • Run the CHKDSK utility to check for any file system errors on the volume.
   []Review Event Viewer Logs:
   • Check the Event Viewer logs (Event Viewer > Windows Logs > Application) for more detailed error information related to the backup failure.
   []Retry Backup:
   • After ensuring the above steps, try to run the Windows Backup tool again to see if the issue persists. If the problem continues, you can consider using alternative backup solutions like the True Image Home edition, as you mentioned. Let me know if you need more assistance or if you encounter any issues while trying these steps.