Windows Mobile Device Center 6.1 Crashes

Discussion in 'Windows 7 Help and Support' started by Kcarpenter, Nov 23, 2008.

  1. Kcarpenter

    Kcarpenter New Member

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    This probably applies to a limited number of people, but--- Has anyone been able to synch a WM Device in 7 yet? My WMDC 6.1 crashes everytime. Any one have any ideas? Can't find any one else having this problem...which seems discourageing.
    I NEED TO SYNCH MY IPAQ!!! HELP!!!! I am truely lost with out my calander and contacts in 14 places :)
     
  2. LuCaniTy

    LuCaniTy New Member

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    same problem here, looking for a fix, when I find it will post it here
     
  3. mmamales

    mmamales New Member

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    I am experiencing the same issue with WMDC failing. I have a Moto Q9c. My device shows up in the Device Manager, and have the latest Windows update driver. Looking forward to a build or device driver fix.
     
  4. Ozmael

    Ozmael New Member

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    I had the same issue. I uninstalled Windows Mobile Device Center 6.1, rebooted, reconnected my HTC Touch HD and Windows 7 seems to have some inbuilt version of WMDC. My works now.

    Ozmael
     
  5. MrDSL

    MrDSL New Member

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    Synching my HTC 8525 that has WM6.1 works fine. Everything synch's even with my exchange server in Outlook.

    I didn't install anything I just connected my phone and let it do its thing with the built in windows device center.
     
  6. Brad Elias

    Brad Elias New Member

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    Hi, the following steps solved the problem for me.
    If Windows Mobile Device Center 6.1 is installed, uninstall it. (Windows 7 has its own Active sync or WMDC capability). Disconnect your device or ipaq. On your device go to "settings", then to "connections", then tap the "USB to PC" icon. Make sure the "enable advanced network functionality" is UNCHECKED. Tap "OK" at the right top bottom. Now reconnect your device. After a few moments Windows 7 now will automatically configure your device and install/update drivers. Hope it works for you.
     
  7. BeebugMatt

    BeebugMatt New Member

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    Hi,

    Not sure if this has been addressed yet, but I cant install Mobile Device Centre 6.1. Each time I have downloaded it it fails to run. I have tried downloading drvupdate-x86.exe then running it in Vista compatability mode. I get the UAC pop up then a brief Windows Mobility Centre has stopped working before it disappears.

    Any ideas?? Running Windows 7 32bit.

    Currently I cant use my XDA with my laptop. If I leave my USB to PC settings with Enable Advanced network functionality ticked I get a Generic RNDIS device failed to install - unticked I get a generic serial device which also fails to install.

    Works fine on my Vista (32bit) install........???

    Device Centre Error Report - incase it helps.

    My laptop was able to see the phone (XDA) via bluetooth so I thought I'd give that a go. It paired ok with a passkey but then failed (again) to install a driver. Below is the trouble shooting report.

    Device CenterPublisher details
    Issues foundProblem with device driver
    Problem with device driver
    There is a problem with the driver for Bluetooth Peripheral Device. The driver needs to be reinstalled.
    Not fixed[​IMG]
    Reinstall device driver
    Succeeded

    [​IMG]
    Problem with PnP devices
    Problem with PnP devices
    There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.
    Detected[​IMG]
    Issues foundDetection details
    6
    Problem with device driverNot fixed[​IMG]
    There is a problem with the driver for Bluetooth Peripheral Device. The driver needs to be reinstalled.
    [​IMG]
    Device information
    Name:Bluetooth Peripheral DeviceID:BTHENUM\{831C4071-7BC8-4A9C-A01C-15DF25A4ADBC}_LOCALMFG&000F\7&346F3055&0&001783EE4F14_C00000000Error code:28Reinstall device driverSucceeded
    [​IMG]
    There is a problem with the driver for Bluetooth Peripheral Device. Reinstalling the driver might fix this problem.

    Problem with PnP devicesDetected[​IMG]
    There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.


    Detection details[​IMG]


    Collection informationComputer Name: UBERLAPTOPWindows Version:6.1
    Architecture:x86
    Time:Monday, January 19, 2009 3:15:20 PM


    Publisher details[​IMG]


    Device CenterFix problems with devices in Device Center.Package Version:6.1.7000.0
    Publisher:Microsoft Windows
    Device CenterFix problems with devices in Device Center.Package Version:1.0
    Publisher:Microsoft Corporation
    Hardware and DevicesUse hardware and access devices connected to your computer.Package Version:6.1.7000.0
    Publisher:Microsoft Windows
     
    #7 BeebugMatt, Jan 19, 2009
    Last edited: Jan 19, 2009
  8. Ozmael

    Ozmael New Member

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    BeeBugMatt, as the previous replies on this post point out, do NOT install Windows Mobile Device Center on Win7. There is a new version of WMDC built into Win7 which should come up automatically after you connect your WinMo device.
     
  9. ret2961

    ret2961 New Member

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    Okay, I connected the PPC and the OS sees it, but nothing pops up to sync. I had the WMDC working, but now I get sync errors every time I connect. I've uninstalled and reinstalled everything, and unchecked advanced connectivity...

    Any ideas?
     
  10. Ozmael

    Ozmael New Member

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    Click Start and in the Search box, type 'Device Center'. When the Mobile Device Center icon appears in the list, click on it. This will load Mobile Device Center. When WMDC comes up, you may need to establish a partnership with your device. After that, it should pop up automatically.
     
  11. BeebugMatt

    BeebugMatt New Member

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    Yeah I see that now but device centre wont install my phones drivers either. Please read my whole post before answering. All that error log is from the inbuilt version and not the VISTA 6.1 version.

    My question is what to do if the inbuild Device Centre DOESNT automatically install the drivers correctly???? Because I tried the inbuilt one first then after reading around I tried downloading 6.1 but this wont install.
     
  12. ret2961

    ret2961 New Member

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    So I uninstalled it, and searched, and now it makes the bad tone when I connect my phone and I can't change any settings because I'm not an admin...

    Activesync, where are thou? WMDC blows chunks...
     
  13. thinkingclown

    thinkingclown New Member

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    I uninstalled all traces on Mobile Device Center, unchecked USB-to-PC setting and rebooted. When I plug in my i-Mate Ultimate 8502 I end up with a "Generic Serial" device in Device Manager that fails to load the device driver. I can't seem to fix it. The Event Viewer says:- Driver Management concluded the process to install driver NULL Driver for Device Instance ID USB\VID_1AFA&PID_00CE\E6461300-3A05-0801-001A-5D10239D001A with the following status: 0xe0000203. Any clues would be gratefully received.
     
  14. wsantiago

    wsantiago New Member

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    Solution On Windows 7 32 & 64 Bit

    Download the Windows Mobile Device Center for "VISTA". I have tested both on Windows 7 (86 and 64) and they work perfectly. Remember, download the Vista version. Hope this helps you guys.:D



    Not sure if this has been addressed yet, but I cant install Mobile Device Centre 6.1. Each time I have downloaded it it fails to run. I have tried downloading drvupdate-x86.exe then running it in Vista compatability mode. I get the UAC pop up then a brief Windows Mobility Centre has stopped working before it disappears.

    Any ideas?? Running Windows 7 32bit.

    Currently I cant use my XDA with my laptop. If I leave my USB to PC settings with Enable Advanced network functionality ticked I get a Generic RNDIS device failed to install - unticked I get a generic serial device which also fails to install.

    Works fine on my Vista (32bit) install........???

    Device Centre Error Report - incase it helps.

    My laptop was able to see the phone (XDA) via bluetooth so I thought I'd give that a go. It paired ok with a passkey but then failed (again) to install a driver. Below is the trouble shooting report.

    Device CenterPublisher details
    Issues foundProblem with device driver
    Problem with device driver
    There is a problem with the driver for Bluetooth Peripheral Device. The driver needs to be reinstalled.
    Not fixed[​IMG]
    Reinstall device driver
    Succeeded

    [​IMG]
    Problem with PnP devices
    Problem with PnP devices
    There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.
    Detected[​IMG]
    Issues foundDetection details
    6
    Problem with device driverNot fixed[​IMG]
    There is a problem with the driver for Bluetooth Peripheral Device. The driver needs to be reinstalled.
    [​IMG]
    Device information
    Name:Bluetooth Peripheral DeviceID:BTHENUM\{831C4071-7BC8-4A9C-A01C-15DF25A4ADBC}_LOCALMFG&000F\7&346F3055&0&001783EE4F14_C00000000Error code:28Reinstall device driverSucceeded
    [​IMG]
    There is a problem with the driver for Bluetooth Peripheral Device. Reinstalling the driver might fix this problem.

    Problem with PnP devicesDetected[​IMG]
    There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.


    Detection details[​IMG]


    Collection informationComputer Name: UBERLAPTOPWindows Version:6.1
    Architecture:x86
    Time:Monday, January 19, 2009 3:15:20 PM


    Publisher details[​IMG]


    Device CenterFix problems with devices in Device Center.Package Version:6.1.7000.0
    Publisher:Microsoft Windows
    Device CenterFix problems with devices in Device Center.Package Version:1.0
    Publisher:Microsoft Corporation
    Hardware and DevicesUse hardware and access devices connected to your computer.Package Version:6.1.7000.0
    Publisher:Microsoft Windows[/QUOTE]
     

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