gagliardo17
New Member
- Joined
- Apr 13, 2009
I am running windows 7 build 7022 beta. i purchased a dlink di-634m 2.4ghz airplus extreme 108g mimo router. Also a arris cable modem and my isp is comcast. the problem is when i connect my pc to my modem (via ethernet cable) i get full internet and it's all fine. but when i connect my pc to my router and my router to my modem all i get is local internet. i thought about uninstalling norton 360 and then reconnecting it all then re-installin 360.. When i have windows diagnose it's says cannot connect to primary dns, and also very often it will say that my modem has an invalid ip configuration... But the thing is when i connect my router to my pc it doesnt ahow up as a device or anything. which means i can't access it to change any of it's configuration.. Can anyone please help??
1.My nic is Realtek RTL8139/810x family fast ethernet..
i have no wireless adapter for my p.c
2. On my device manager under network adapters there is a adapter with a ! against a yellow background. It's teredo tunneling Psuedo-Interface.
3. On my router the only solid green light is power. My status light is flashing orange. My Wan light is blinking green very fasty. my wlan is slowly flashing red.
4. the led for my pc is a solid green but after some time it flashes
Glad you can get the Internet in this PC.okay it does show my realtek in dm and i have the latest driver it says, i did all of your instructions and i get full internet through just my modem.
yes i looked on the vsta compatible site and the dlink site and it is compatible with vista. Also the latest firmware is installed=2.01 and i create a work connection so my computer can be discoverable, so i am ready to configure my router for a network...
it seems like something is blocking your Internet access from Router. Do you have any 3rd party Firewalls like Norton/Mcafee in this system to disable and try again?okay well i got it to show m router and i pinged and had a 0% loss but it's still only local access and when i diagnose now i get cannot connect to primary dns server
Well , well , well. So this particular ISP once it finds that it is getting connection request from a Broadband Router, it refuses connection and wants to use the MAC address of the NIC in that particular PC which was given when the Direct PC > Modem > ISP connection was in existence, Rt?gagliard017,
If you can get on internet connected straight to your modem then problem is not with pc or software. If you are using router for first time it is possible that Comcast will only allow access if it sees your pc MAC address. I have seen this issue many times. Try connecting pc to router and go to the setup/configuration and clone your pc MAC address. Power everything off,reconnect router to modem,pc to router and give it a go. Good luck
cmn,
2 instances I've seen were with Comcast where users account was created before a router was used. Account apparantly linked to MAC of the pc when activated. Other case was on a DSL setup where user wanted to add a router to existing modem. A Linksys techsupport guy clued me in...never would have figured out on my own! Not sure how all ISP's validate their customers. I only replied to the message since the problem looked a lot like the instances I experienced....did not intend to step on anyones toes.