Windows 8 Blue screen 03x0000005B

kemical said:

Hi Rolla,
please read the thread found here and post the results:
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Rolla said:

Idk why this is happening. 🙁

http://i.imgur.com/59SPkNE.jpg

http://i.imgur.com/sdtBy1k.jpg

http://i.imgur.com/uvwCYVq.jpg

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kemical said:

We need to see your dump files Rolla in order to debug them. Check the thread specified and follow the instructions on how to post your info.

Help us to help you.. 🙂

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• Used the Diagnosctic tool - Zipped
• RAMMon - Zipped
• CPUID - Picture
• What els?

kemical said:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960002823c6, fffff8800d5ccf10, 0}

Probably caused by : win32k.sys ( win32k!MulDeleteDeviceOrRedirectionBitmap+4a )

Followup: MachineOwner

Hi,
much thanks, every dump file I looked at was the same and the above can be caused by new hardware, hardware failures/Bad RAM as well as incorrect drivers. I notice from your CPU-Z shots that your overclocking which could be a possible cause for the bsod. Please return to default values until source of issue can be pinpointed.

BiosVersion = 3202
BiosReleaseDate = 02/17/2012
Please update Bios:
http://www.asus.com/Motherboards/P8Z68V_PROGEN3/#support

Your also missing a service pack. Download SP1 for windows 7 here:
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If you have issues installing SP1 you might need the update readiness tool:
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AiChargerPlus.sys Mon Nov 08 06:48:26 2010: Asus Charger Driver. Likely BSOD cause please uninstall to test.

asmthub3.sys Wed Sep 14 08:36:19 2011:
asmtxhci.sys Wed Sep 14 08:36:09 2011: Asmedia USB3. Your actual onboard contoller is a Asmedia ASM1042 chip.The latest driver and firmware update (you need both) can be found here:
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aswMonFlt.sys Wed Nov 06 12:36:00 2013: Avast Av. Is known to cause issues at times. Please remove and install MSE:
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btath_bus.sys Thu Jun 24 07:17:43 2010: Bluetooth driver. There is a later version on the motherboard website:
http://www.asus.com/Motherboards/P8Z68V_PROGEN3/#support

Please the Intel driver update utility to upgrade your drivers:
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nvlddmkm.sys Thu Dec 19 17:02:52 2013: Nvidia gpu. Please remove using this app which will remove all the left over bits & bobs.
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Re-install latest version:
http://www.nvidia.com/Download/index.aspx?lang=en-us

RTKVHD64.sys Tue Nov 23 10:14:08 2010: Realtek High Definition Audio Function Driver please update:
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Please post any new dump files.

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What i am not overclocking?

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kemical said:

Look at the CPU speed in your screenshot of CPU-Z. Surely that's overclocked isn't it?

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kemical said:

Don't worry if the firmware won't take, as long as the other driver installed ok then fine.

I checked on your chip and it's max turbo is 3.7GHz:
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The above CPU-Z shot is showing 4.3GHz! The voltage looks high for an intel processor too. Check in the bios that you haven't got any overclocking utilities switched on.

The driver update utility is here:
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Just click 'check for updates'.

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kemical said:

Download whats available.

To enter the bios press (press the key repeatedly, repeat if you miss getting into the bios) either the delete key or F2, it should tell you on the first screen when booting up. If you don't have a copy then your manual will contain all this info and more:
http://www.asus.com/Motherboards/P8Z68V_PROGEN3/#support

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kemical said:

Can you run something to stess the CPU and take a CPU-Z shot? Your system looked fine under the system info page but do check. Something like Prime95 will do:
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What did you actually change in the bios?

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HOW TO USE PRIME95 EFFECTIVELY


First, install the program as you would any other. Next, run it, and go to the ‘Advanced’ tab – select ‘Password’. Type in the password 9876 and enter it. Now go back to the ‘Advanced’ tab, and select ‘Priority’. Set the priority level to 10.

This effectively gives all of your system resources to Prime95 when it is running – now any processes running hidden in the background won’t be able to steal work time from Prime95, ensuring the most effective stress test possible.

At the very bottom of this post, a picture has been uploaded to further clarify Priority Ten setup for Prime95.

When you want to stress test your processor, run Prime95, go to the ‘Options’ tab, and select ‘Torture Test’. Run the Torture test at the default settings.

Make sure that you have turned off any screensavers, and closed all other applications when Prime95 is running.

Prime95 should never be run in tandem with any other stress testing programs, period. Prime95 is known and proven to be most effective when run by itself, and is less thorough when used with something else running at the same time. If you use Motherboard Monitor Five to monitor your temperatures, you should turn the interval time way down – 60 seconds is appropriate.

If you have an Intel processor with Hyper Threading, you need to run two instances of Prime95 for complete effectiveness. This is proven fact; in that two instances of Prime95 will catch instability that one instance won’t, on an Intel machine with HT. In order to run two instances simultaneously, simply install a second copy of Prime95 in a different folder, and run it in tandem with your original. Priority ten should be used for both instances of Prime95 in this case.

When you are stability testing with Prime95, you want to run the Torture Test for at least 24 hours. Why 24 hours?

There is a very common misconception that if your machine can pass Prime95 stability testing for, say, four hours, your machine will be able to run stable, regardless of what you are doing, for four hours as well, without issue. This is simply not the case.

Prime95 often finds errors in its 16th - 20th hour of testing, a potential for instability that wasn’t found after only four hours of testing. After only four hours of Prime95, the potential for instability still exists. 24 hours is widely viewed as a sufficient time period to catch any instability that may be present, but by all means test longer if you are able.

If 24 hours seems like an extraordinarily long time to leave your computer on, keeping your machine unusable because of the processes it’s doing, try running Prime95 overnight, and then through to all day while you’re at school or work.

For CPU specific testing, a Large FFT Prime95 test is an alternative to the more "system-stress" oriented Blend test that runs by default. The choice is ultimately up to the end user - the Blend test is reccomended in these guidelines because of it's qualities as both a processor and system stress test.

That’s all there is to Prime95 – 24 hours of Prime95 at Priority ten is "certified stable", and ready to rock for 24/7 use.

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kemical said:

Hi,
this is taken from an post in the overclockers forum:


ref:
http://www.overclockers.com/forums/showthread.php?t=335813

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kemical said:

Just check it for around 4 hours then. We just need to see how fast your cpu is running really.

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