📎 AI Summary:
The thread discusses a persistent Blue Screen of Death (BSOD) error on a Windows 7 system, with the initial suspicion of hardware issues. A user reports that the error persists despite reformatting and testing RAM, and the community recommends checking for overclocking, which is found to be the case, and suggests restoring default CPU settings and updating the BIOS. After the user follows these steps, including BIOS updates and disabling overclocking, they report improvements and express hope that the issue is resolved, thanking contributors for their help.
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Kenny16301

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Nov 15, 2013
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Thread Author #1
I keep getting this error. I have reformated the hard drive and installed a Fresh Copy of Windows 7 and still get this BSOD. Also the computer shutsdown but doesnt restart. I have to manually push the power button to get the computer to turn on. Any suggestions how to correct this problem. I have attached the dump file for review. Thanks!
 

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Solution
kemical
Code: 
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the...
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K

Kenny16301

New Member
Member details
Joined
Nov 15, 2013
Messages
3
Thread Author #3
I tried the memory diag tool. It stated I had no memory issues. I could deal with this error if the computer would just reboot on its own which it doesnt do. Any other ideas? Thanks
 
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kemical

kemical

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Messages
36,163
#4
Code: 
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner

Hi,

I notice your system is overclocked:

CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502

Please return to default values until cause of bsod is established. (it may be the overclock)

Your bios also needs updating:

BiosVersion = 3402
BiosReleaseDate = 05/07/2012

Link Removed

See how you go with updating and changing the above. Please post any further dmp files..
 
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Solution
K

Kenny16301

New Member
Member details
Joined
Nov 15, 2013
Messages
3
Thread Author #5
Hi, I did exactly like you said. I didnt even realize that the cpu was being overclocked. I also updated the Bios to its newest revision. Im keeping my fingers crossed. 🙂 Thanks for your suggestions. I will let you know how its going. If it should get a BSOD I will upload a new dump file. I also uploded a CPU report. Thanks again Kemical...
 

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