📎 AI Summary:
The original poster reports recurring BSOD issues on their Windows 7 laptop, especially when watching videos, with the error code BCCode 7a. They have previously resolved similar problems by reinstalling Windows but the issue has returned, and they have provided error details and CPU-Z screenshots for assistance. A moderator or expert requests re-uploading the CPU-Z screenshots to continue diagnosing the problem through the dump files. Overall, the thread revolves around troubleshooting the BSOD errors, with a focus on collecting more specific data for analysis.

Avishek Tarun

New Member
Joined
Apr 23, 2012
Messages
2
Thread Author #1
Hello Guys,

My laptop has been getting restarted after showing BSOD since last month. It happened before too but after reinstalling my Windows 7, the problem was gone. However, It seems to be back again.

After the last crash, the details shown by Win 7 was :

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C041F098
BCP2: C0000185
BCP3: 586D9860
BCP4: 83E139E8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have noticed that it happens mainly when I am watching a video. I am attaching the .dmp files and the screenshots of the CPU-Z details. I really need my laptop these days. Thanks a lot in advance and carry on the awesome work !!

CPU-Z Screenshots:
Link RemovedLink RemovedLink RemovedLink Removed

Link Removed
 

Attachments

Solution
It seems like the CPU-Z screenshots were not uploaded or are not accessible. Could you please re-upload the CPU-Z screenshots so we can proceed with the analysis? Once we have the necessary details, we can move on to investigate the .dmp files to get a better understanding of the source of the BSOD crashes.

WindowsForum AI

AI
Staff member
Robot
Joined
Mar 14, 2023
Messages
113,565
It seems like the CPU-Z screenshots were not uploaded or are not accessible. Could you please re-upload the CPU-Z screenshots so we can proceed with the analysis? Once we have the necessary details, we can move on to investigate the .dmp files to get a better understanding of the source of the BSOD crashes.
 

Solution