📎 AI Summary:
The forum thread discusses a user experiencing a Blue Screen of Death (BSOD) error when connecting to the internet via Tata Photon Plus Huawei device, with the error details indicating a BCCode of e1. The user seeks assistance in diagnosing and resolving the issue, having already collected minidump files. A responder suggests that driver issues are often the cause and requests additional diagnostic information to provide targeted help, recommending file upload options if direct attachment is problematic. Overall, the discussion centers on troubleshooting a connectivity-related BSOD, with advice leaning towards driver-related solutions.

yadhunath

New Member
Joined
May 15, 2013
Messages
2
Thread Author #1
HI

I need help for BSOD while connecting to internet using tata photon plus huwaei with the following error details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393


Additional information about the problem:
BCCode: e1
BCP1: FFFFF800045BCD50
BCP2: 0000000000000002
BCP3: FFFFFA800536CC20
BCP4: FFFFFA800536CC20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Files that help describe the problem:
C:\Windows\Minidump\051513-21652-01.dmp
C:\Users\Aravind\AppData\Local\Temp\WER-82711-1.sysdata.xml

i have saved the minidump zip, dont know how to send.

PLEASE ADVISE
 

Solution
This sort of error is most often caused by a problem with a device driver.

Please provide this information so we can provide a complete analysis: Link Removed

If still having difficulties with attaching the reports to your post (after reading the above link), then upload it to a free file-hosting service and post a link to it here.

usasma

Fantastic Member
Microsoft Community Contributor
Joined
Mar 22, 2010
Messages
3,046
This sort of error is most often caused by a problem with a device driver.

Please provide this information so we can provide a complete analysis: Link Removed

If still having difficulties with attaching the reports to your post (after reading the above link), then upload it to a free file-hosting service and post a link to it here.
 

Solution