📎 AI Summary:
The thread discusses a Windows user experiencing multiple BSOD errors related to hardware issues, specifically pointing to possible problems with the hard drive. The original poster shares diagnostic results and seeks assistance after scanning the system, which found no errors, but continues to encounter BSODs during specific applications. Respondents recommend updating drivers, running disk checks, and testing the hard drive with tools like Seatools to identify potential hardware failures.
The thread discusses a Windows user experiencing multiple BSOD errors related to hardware issues, specifically pointing to possible problems with the hard drive. The original poster shares diagnostic results and seeks assistance after scanning the system, which found no errors, but continues to encounter BSODs during specific applications. Respondents recommend updating drivers, running disk checks, and testing the hard drive with tools like Seatools to identify potential hardware failures.
Solution
kemical
Essential Member
Hi,
one of your dump files involved the Hard drive:
Make sure your drivers are up to date or at least the latest versions by visiting your laptops support page.
Try checking your system by running the following scans:
File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Check your system drive by running a chkdsk:
Link Removed
Post any new dump files.
one of your dump files involved the Hard drive:
Code:
FAILURE_BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_diskMake sure your drivers are up to date or at least the latest versions by visiting your laptops support page.
Try checking your system by running the following scans:
File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Check your system drive by running a chkdsk:
Link Removed
Post any new dump files.
nmsuk
Essential Member
same bugcheck of FAILURE_ID_HASH_STRING: km:0x154_c0000006_c00000c0_image_hardware_disk Can you get seatools and get it to run a short and extended disk check.
SeaTools | Seagate UK
SeaTools - Quick diagnostic tool that checks the health of your drive.
www.seagate.com
