📎 AI Summary:
The user reports experiencing two recent Blue Screen of Death (BSOD) errors on Windows 7 Professional, both pointing to volsnap.sys, and seeks assistance in analyzing the dumps. They have performed "sfc /scannow" but are unsure about errors in specific DLL files, which they believe are unrelated to the BSOD. Other forum members suggest reinstalling relevant software like Paradox, but the user confirms these DLL errors are not connected, and expresses frustration over the difficulty of diagnosing and fixing such system issues, questioning whether analyzing mini-dumps is a standard practice today.
B

bsfinkel

New Member
Joined
Jul 16, 2019
Messages
11
Thread Author #1
I have had two recent Windows 7 Professional 32-bit 7E BSOD reboots:

09/17/2019 12:51
10/11/2019 19:32

I have full and mini dumps for both. Windbg points to volsnap.sys for both. I do not know enough about Windows internals to know what windbg commands to issue to determine what happened. Can anyone assist?

03/25/2016 01:39 PM 246,504 volsnap.sys File Version: 6.1.7601.23404

Thanks.
 

Attachments

Sort by date Sort by votes
nmsuk

nmsuk

Essential Member
Joined
Sep 7, 2009
Messages
4,328
#2
Can you open an admin command prompt and do a sfc /scannow, post any logs or output.
 

Upvote 1 Downvote
Solution
B

bsfinkel

New Member
Joined
Jul 16, 2019
Messages
11
Thread Author #3
I ran a "sfc /scannow", and I am not sure what I should see in the way of errors in the cbs.log file. I see (and have seen ever since I ran that command in 04/14/2014) errors in two files:

odfox32.dll
odpdx32.dll

I have attached the cbs.log file.
 

Upvote 0 Downvote
nmsuk

nmsuk

Essential Member
Joined
Sep 7, 2009
Messages
4,328
#4
Are you using Paradox? If so reinstalling it should fix those errors.
 

Upvote 0 Downvote
B

bsfinkel

New Member
Joined
Jul 16, 2019
Messages
11
Thread Author #5
I have NEVER installed Paradox. And I am 100% sure that these two DLL errors are NOT involved in my 7E BSOD.
 

Upvote 0 Downvote
B

bsfinkel

New Member
Joined
Jul 16, 2019
Messages
11
Thread Author #6
I ran a "sfc /scannow", and I am not sure what I should see in the way of errors in the cbs.log file. I see (and have seen ever since I ran that command in 04/14/2014) errors in two files:

odfox32.dll
odpdx32.dll

I have attached the cbs.log file.
 

Upvote 0 Downvote
B

bsfinkel

New Member
Joined
Jul 16, 2019
Messages
11
Thread Author #7
I experienced another 7E BSOD today - pointing to volsnap.sys; am I to conclude that there is nothing I can do to fix whatever is the problem? Is analyziing a Windows 7 mini-dump a lost art? Or an art that only a handful of people have?
 

Upvote 0 Downvote
You must log in or register to reply here.