📎 AI Summary:
The thread discusses a blue screen error (BugCheck C2) that occurred after re-plugging a Logitech webcam, potentially linked to outdated or problematic USB3 drivers. The responder identifies asmthub3.sys and asmtxhci.sys as the likely causes and recommends updating related USB3 drivers, as well as the Logitech webcam driver, to resolve future issues. Overall, the advice is technical, suggesting driver updates to fix underlying compatibility or stability problems.
nerfuin13

nerfuin13

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Dec 23, 2013
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6
Thread Author #1
My logitech camera wasn't working when it was plugged in so I unplugged it, and plugged it back in. I looked back and I had a blue screen. I have no idea if it has any relevance to the bluescreen but please help. I don't want this problem again.
 

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kemical
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 40f0006, fffffa80127beec0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but...
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kemical

kemical

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36,163
#2
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 40f0006, fffffa80127beec0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
GetPointerFromAddress: unable to read from fffff800032ff100
GetUlongFromAddress: unable to read from fffff800032ff1c0
Probably caused by : asmthub3.sys ( asmthub3+3288 )

Followup: MachineOwner

Hi,
looks like USB3 drivers were the culprit and some, depending on age, are known for causing bsod. I'll have a look through the dmp file and see what crops up:

AE2500w764.sys Tue Mar 29 01:22:08 2011: Linksys Network Adapter Wifi driver update if possible:
Link Removed

asmthub3.sys Fri Aug 16 20:28:54 2013: ASMedia ASM1042 USB3 driver and the one cited above as the culprit (along with the firmware driver). A later version of the driver can be found here (top in the central list of downloads):
Link Removed

asmtxhci.sys Fri Aug 16 20:28:42 2013: As above. Please update using the webpage specified above, it's the second download down in the central list.

lvuvc64.sys Fri Sep 21 20:03:12 2012: Logitech USB Video Class Driver (WebCam) please update:
Link Removed

Please post any further dmp files.
 
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