Windows 7 BSOD with R9 series

Azrael · Aug 10, 2014

Hello all !
I've exactly the same problems than : http://windowsforum.com/threads/need-help-bsod-caused-by-amd-radeon-r9-290-series.191692/page-1 , i tried the same test , i got the same results...
My hardware :
CPU : FX 8350
GPU : Sapphire R9 290X
RAM : 2x4GB DDR3
MB: Asus M5A78L/USB3
PSU : Cooler master B600

Same symptoms : in game (like battlefield 4 in Ultra-quality) , all is ok , but when IDLE windows or making light task i got crashes..

I add dump files .

kemical · Aug 18, 2014

Well if you can wait a little while Nvidia will be releasing the 880.

http://www.guru3d.com/news-story/nvidia-to-launch-geforce-gtx-880-in-september.html

AMD CPU users also have this to consider. Recently both AMD and Nvidia graphic cards were tested to see which card works best with what CPU.
The results were that Nvidia cards performed the same regardless of chip used. The card worked the same whether it was a FX8350 or a i7 4770k.
AMD graphic cards on the other hand were discovered to work, ironically for AMD, best with Intel CPU's. AMD CPU's just don't have the grunt to get the best out of these cards.

Unfortunately I don't have the link for the test but if i find it again I'll post it up.

Azrael · Aug 19, 2014

I'll check the 880 but i'm afraid about it's price ^^
I don't really know if i can wait a month, indeed i can't use my PC without a graphic card :/

Edit : Find an idea of the price : 560€ so around $650 USD i think.. A bit too much for me ^^

Azrael · Aug 25, 2014

Hi Kemical , i checked my second windows ( the old one so) , and the options were stuck on kernel dump.
Is there a change now in the dump files ?

kemical · Aug 25, 2014

Code:

Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80072dd8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner

Still the same... Hows the RMA going?

Azrael · Aug 27, 2014

I was waiting to receive a new discounted MB ( Gigabyte 970A-DS3P ) to send back the R9.
I have installed it this morning , no crash for the moment.. I'll update further..

EDIT 08/28 : Still no reboot..

Azrael · Aug 30, 2014

Get two BSOD this morning ...

here the dumps

kemical · Aug 30, 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80072d6570, fffff80000b9c3d8, fffffa8007042750}

*** WARNING: Unable to verify timestamp for ew_jucdcecm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jucdcecm.sys
Probably caused by : ew_jucdcecm.sys

Hi Azrael,
two different dumps. The above is blaming a Huawi modem driver and the other dump file was a Bugcheck 3B blaming the ATI HD driver.
I also found this in your driver stack:
{5eeb83d0-96ea-4249-942c-beead6847053}Gw64.sys Thu Aug 07 00:52:18 2014: Malware-See below:

The file {5eeb83d0-96ea-4249-942c-beead6847053}gw64.sys by SmarterPower has been detected as adware by 28 anti-malware scanners. It runs as a Windows 64-bit kernel mode device driver named “{5eeb83d0-96ea-4249-942c-beead6847053}Gw64”. It bundles adware offers using the Amonetize, a Pay-Per-Install (PPI) monetization and distribution download manager. The software offerings provided are based on the PC's geo-location at the time of install. It is part of the Yontoo web-extension that injects advertisements in the browser.

Ref:
http://www.herdprotect.com/5eeb83d0...5ab9fd92b5ecd3d6a0ef650fb40fa3ce14f19f69.aspx

Download and run Malwarebytes:
https://www.malwarebytes.org/

atikmdag.sys Wed Jul 09 16:34:34 2014: AMD GPU driver. Try updating to the latest release candidate:
Link Removed

ew_jubusenum.sys Mon Mar 04 08:32:48 2013: Huawei Modem Driver please update:
Link Removed

GVTDrv64.sys Tue Sep 05 08:10:02 2006: Gigabyte Easy Tune 6 driver (known BSOD issues w/Win7). Uninstall to test or if not used remove completely.

pstrip64.sys Wed Apr 14 13:07:40 2004: Powerstrip. Please update:
http://entechtaiwan.com/util/ps.shtm

TRIXX.sys Wed Oct 06 17:14:37 2010: Sapphire TriXX Tweak Utility. Try below for later version:
https://www.sapphireselectclub.com/ssc/TriXX/TriXX.aspx

ViaHub3.sys Fri Feb 25 11:29:46 2011: VIA Labs VL800 & VL801 Superspeed USB Host Controller Driver later version on motherboard support page:
http://www.gigabyte.com/products/product-page.aspx?pid=4591#driver

xusb21.sys Thu Aug 13 23:10:17 2009: XBox USB wireless controller BSOD issues in Win7 with 2009 driver please update:
Link Removed

Post any new dump files.

Azrael · Aug 30, 2014

This time you have succed to see my loaded drivers ? I don't have change anything..
I'll install all this and i'll update.
Thx

Azrael · Aug 30, 2014

This time you succeed to see my loaded driver ? I didn't change anything .. Amazing x)

I download all of theses except the latest drivers (already reinstall this morning after BSOD)

Thx

EDIT : Malwarebyte don't found anything

kemical · Aug 30, 2014

Hmm..that's odd but see how you go and I'll investigate further.

Search

Navigation section

Windows 7 BSOD with R9 series

Azrael

New Member

Attachments

kemical

kemical

Essential Member

Azrael

New Member

Azrael

New Member

Attachments

kemical

Essential Member

Azrael

New Member

Azrael

New Member

Attachments

kemical

Essential Member

Azrael

New Member

Azrael

New Member

kemical

Essential Member

Similar threads