📎 AI Summary:
The WindowsForum thread discusses a Windows 10 upgrade that resulted in a Blue Screen of Death (BSOD) with error 0x000000fe, caused by a USB driver issue. The original poster provides a dump file for troubleshooting, and a moderator advises analyzing it and suggests installing necessary chipset drivers, specifically from the laptop's support page. Subsequent comments explore whether connected USB devices, such as a USB video device, might be contributing to the problem, but no definitive cause is confirmed. Overall, the discussion is technical and aimed at diagnosing and resolving the USB-related BSOD.

B14CKH4WK

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Thread Author #1
I just wanted to report the first windows 10 BSOD didn't take too long after the update to happen. The error was 0x000000fe. The photo is below. The sad face screen actually stated that it was a usb driver error that caused the bsod. I will update the drivers and this thread accordly.

An image from 'First windows 10 BSOD'. Windows Event Viewer shows system error with bugcheck code 0x000000fe and dump file saved.
 

Last edited by a moderator:
Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {4, ffffe001fb0f0b10, ffffe001fb634520, ffffe001ff31401c}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ProcessURB+1049b )

Followup: MachineOwner
---------

3: kd> !analyze -v;r;kv;lmtsmn;.bugcheck;!peb;!sysinfo cpuinfo;!sysinfo machineid; !sysinfo cpuspeed...

kemical

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If you should want us to debug the dump file then please follow the advice given in the thread sticky.
 

kemical

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Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {4, ffffe001fb0f0b10, ffffe001fb634520, ffffe001ff31401c}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ProcessURB+1049b )

Followup: MachineOwner
---------

3: kd> !analyze -v;r;kv;lmtsmn;.bugcheck;!peb;!sysinfo cpuinfo;!sysinfo machineid; !sysinfo cpuspeed; !sysinfo smbios
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000004, IRP_URB_DOUBLE_SUBMIT The caller has submitted an irp
    that is already pending in the USB bus driver.
Arg2: ffffe001fb0f0b10, Address of IRP
Arg3: ffffe001fb634520, Address of URB
Arg4: ffffe001ff31401c
Hi,
the above Bugcheck indicates that an error has occurred in a universal serial bus (USB) driver. I checked your driver stack but couldn't find any of the Intel chipset drivers needed.
Please install the 8.1 versions from the laptops support page here:
Link Removed
Install any other drivers you may have missed.
Post any new dump files.
 
Solution

Saltgrass

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Just a quick couple of questions, do you have some type of USB video device? Is there anything using the USB ports you can remove?
 

kemical

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Didn't see any in the dump file Clark.
 

Saltgrass

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I saw a usbvideo driver... was just thinking maybe it might be something related.
 

Saltgrass

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I agree, but it is there for some reason. The msinfo32.exe report is referring to quite a few USB devices, such as infrared which almost sound like a home surveillance system.

The other thing I was trying to remember concerns how Windows 10 has changed the way it accepts USB devices. Something about it will not work with certain older types but I cannot remember exactly.