I have had 3-4 bsods these past 3-months. Yesterday, while I was using my laptop, the mouse stopped responding. And by responding, I mean it still moved, but it couldn't scroll. And I know it isn't a problem with my mouse. I decided to restart to see if it Will fix the issue, when suddenly, I got the advanced boot up. I hadn't pressed any of the key combinations to do that. Freaked out, I clicked on shut down, and have been scared to boot my laptop ever since.
📎 AI Summary:
The thread discusses recurring BSODs experienced over three months, alongside a mouse issue that led the original poster to restart their laptop, which unexpectedly prompted advanced boot options, causing concern. A responder suggests testing a different mouse and sharing crash dump files for troubleshooting. Later, another contributor recommends trying safe mode and updating the system through manufacturer-provided updates to resolve the issues. Overall, the conversation centers on diagnosing and troubleshooting hardware and system problems with a cautious and proactive approach.
The thread discusses recurring BSODs experienced over three months, alongside a mouse issue that led the original poster to restart their laptop, which unexpectedly prompted advanced boot options, causing concern. A responder suggests testing a different mouse and sharing crash dump files for troubleshooting. Later, another contributor recommends trying safe mode and updating the system through manufacturer-provided updates to resolve the issues. Overall, the conversation centers on diagnosing and troubleshooting hardware and system problems with a cautious and proactive approach.
Solution
bochane
Essential Member
- Joined
- Oct 18, 2012
- Messages
- 1,403
You have tried a different mouse, haven’t you?
Could you send us the crash dump, see: How to ask for help with a BSOD problem
Could you send us the crash dump, see: How to ask for help with a BSOD problem
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,163
Have you tried starting in safe mode?
If all seems ok reboot into system proper and check for updates. Laptop updates are almost always supplied by the manufacturer.
