📎 AI Summary:
The user reports that after restoring their Lenovo Edge 15" to factory settings, they can run certain games like Portal 2 and EVE Online without issues, but Battlefield: Heroes fails to start after updating the graphics drivers. Installing the latest drivers causes all the tested games to stop working, despite previously functioning well before the restore. A subsequent response suggests that some necessary game-related or driver software may have been removed during the restore process, recommending checking and reinstalling relevant programs or drivers to resolve the issue.

Eax

New Member
Joined
May 9, 2012
Messages
12
Thread Author #1
Hi there.

I just restored my Lenovo Edge 15" to factory settings using the Lenovo tools.

After this restore, which also reset all drivers to the point of when I bought it, I tried playing Battlefield: Heroes, but the game refused to start. Googling this led me to find out that I probably had to update the graphics drivers. It should be noted that with the built-in drivers, I can play other games such as Portal 2 and EVE Online without problems.

Installing the graphics drivers from either the graphics manufacturer AND Lenovo led to this output:
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and:
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The same happens in EVE Online and Portal 2.

It should also be noted that all games mentioned, worked before the restore.

So to sum up, if I don't install the drivers, all other games than Battlefield Heroes works, but if I install the newest drivers, nothing works :(

I have attached a DxDiag file for the system WITHOUT the graphics drivers:
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Thanks in advance :)
 

Solution
I think some of your program relating to games are removed after restoring your laptop. So check that which one program such as driver, supporting software installed and remove after system restore. If your problem still exist then reinstall game again.

aadamjohnsons

New Member
Joined
May 14, 2012
Messages
38
I think some of your program relating to games are removed after restoring your laptop. So check that which one program such as driver, supporting software installed and remove after system restore. If your problem still exist then reinstall game again.
 

Solution