kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
I recently sprayed the inside of my case satin black which involved removing all parts. When I rebuilt the case my clumsiness managed to snap the hinge lugs on a flap which covers the extra USB, firewire and headphone ports..
I contacted the maker (Thermaltake) with an e-mail asking if they would sell me an new flap. I'd already checked the website with no luck.
Thermaltake replied saying they would send me a new flap for free! What a fantastic supplier!

A big thankyou to Thermaltake....:D:D
 

03hdfatboy

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Joined
Feb 8, 2008
Messages
1,416
I recently sprayed the inside of my case satin black which involved removing all parts. When I rebuilt the case my clumsiness managed to snap the hinge lugs on a flap which covers the extra USB, firewire and headphone ports..
I contacted the maker (Thermaltake) with an e-mail asking if they would sell me an new flap. I'd already checked the website with no luck.
Thermaltake replied saying they would send me a new flap for free! What a fantastic supplier!

A big thankyou to Thermaltake....:D:D
Thats good for business.
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
It is indeed... Especially when the item was sent over from Holland not just somewhere in the UK...:eek:
Great products and a great service!



Countdown to Phenom 2 Arrival- T minus 10 days and counting........:cool::cool::cool:
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
BTW, Fatboy...

Being as you enjoyed the first one, the second now has a demo....

Link Removed - Invalid URL


Enjoy......