📎 AI Summary:
The thread discusses an HP ENVY dv6-7398ca laptop whose fingerprint scanner stopped working after upgrading to Windows 10. Despite initial troubleshooting with drivers, the scanner only started functioning again unexpectedly after a few days. The overall sentiment is positive, with a user expressing happiness that the issue resolved itself.
NedF

NedF

Well-Known Member
Joined
Jul 27, 2015
Messages
11
Thread Author #1
I have an HP ENVY dv6-7398ca Notebook PC and after I upgraded from 8.1 to 10 the fingerprint scanner stopped working. I tried the recommended driver from Microsoft and reinstalling every previous driver I could find with no luck. I figured I just had to live without it... then I fired up my laptop today after being away on business for a few days and low and behold the fingerprint scanner started flashing and windows was ready to set it up as a login option. I guess they finally got around to fixing it.

I
 

kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
#2
Glad it's all working again Ned.. :)
 

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