Neal Carron

Senior Member
Joined
Jan 1, 2010
Messages
30
I am on a Toshiba Satellite M500 Laptop, with Win7.
And I have connected the HP PSC 1610 All-In-One Inkjet printer.
All used to work fine.
In particular the printer LCD properly displayed all instructions, menus, and printing progress.

Then I recently installed HP Update Version 5.002.006.003
Now the scan fails.
The scanning window is truncated, and shows error 4,[(3,42,0)]
And the LCD display on the printer is blank.

Any suggestions?
(Or must I contact HP?)
Thanks,
Neal Carron
 

Solution
First, like you said, you can contact HP or ask on an HP forum: Link Removed - Invalid URL
What I would do first is install a previous driver and see if the problem goes away.

zvit

Honorable Member
Joined
Nov 3, 2009
Messages
2,442
First, like you said, you can contact HP or ask on an HP forum: Link Removed - Invalid URL
What I would do first is install a previous driver and see if the problem goes away.
 

Solution

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
Are you in 32 or 64 bit windows? I do not see the version you mention under updates.
 

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