📎 AI Summary:
The original poster, kmecpp, accidentally deleted the SAM file while attempting to reset their password, causing their computer to crash during startup and reboot with an error. Another user suggested using a boot disk to check the System32\config\RegBack folder for a backup of the SAM file. Ultimately, kmecpp confirmed that following this advice successfully resolved the issue.

kmecpp

New Member
Joined
Jan 17, 2014
Messages
2
Thread Author #1
When resetting a lost password i accidentally deleted the SAM file on my computer. Whenever i try to start my computer it is about to load the user login screen before the entire computer reboots and says there's a software or hardware issue(The one that appears if power was disrupted when windows was starting). Can anyone help with this??? I don't have a windows installation disk so i can't use the repair my computer option. Does anyone know how to fix this problem? Any help would be greatly appreciated.
 

Solution
How do you accidentally delete the SAM file???

Can you boot it using some kind of bootdisk and look in the "System32\config\RegBack" folder to see if there's a copy of the SAM file there?

Josephur

Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
Joined
Aug 3, 2010
Messages
1,283
How do you accidentally delete the SAM file???

Can you boot it using some kind of bootdisk and look in the "System32\config\RegBack" folder to see if there's a copy of the SAM file there?
 

Solution